(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Wilmington, NC

7d•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs are met, and providing process improvement leadership. The position drives the financial performance and sales of the designated store area by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. This role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, promoting a belonging mindset, and recruiting qualified associates. It also coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity. It fosters a culture of belonging, creates opportunities for associates to thrive, builds strong relationships, and communicates with impact to motivate and influence. The role attracts and retains talent, empowers and develops associates, and recognizes contributions. It maintains high standards of integrity, ethics, and compliance, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. The position serves customers by delivering results, putting the customer first, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. It makes decisions based on data, balances priorities, and considers all stakeholders. The role strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies and skills, and supports others through change.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Models and demonstrates exceptional customer service standards to store associates.
Drives the financial performance and sales of the designated store area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Ensures compliance with company policies and procedures.
Builds high-performing teams and embraces differences.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Serves customers by delivering results, putting the customer first, and applying the EDLP and EDLC business models.
Makes decisions based on data, insights, and analysis.
Strives for excellence by displaying curiosity, taking calculated risks, and demonstrating courage and resilience.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)