The Stocking Coach leads and develops teams by teaching, training, and actively listening to associates. They tour stores, provide feedback, and communicate with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. This role involves introducing and leading company change efforts, providing clear expectations, and guiding the implementation of business solutions. The Stocking Coach also models and demonstrates exceptional customer service, manages customer service initiatives, ensures customer needs are met, and develops action plans for improvement. They drive financial performance by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. This role monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. The Stocking Coach provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. They ensure compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity. The Stocking Coach also works collaboratively, builds strong relationships, communicates with energy and positivity, attracts and retains talent, empowers and develops associates, and recognizes others' contributions.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree