This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also includes introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. The Stocking Coach models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and develops action plans to improve customer experience. This role drives the financial performance and sales of the designated store area by reviewing financial statements, managing budgets, forecasting, and controlling expenses. It also involves monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. It ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected. It also involves acting with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting the company's goal of becoming a regenerative company. The position serves customers and members by delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying business models to all plans. It involves making decisions based on data and insights, balancing priorities, and considering all stakeholders. Finally, the role strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes, while also driving continuous improvement and supporting change.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree