(USA) Overnight Stocking Coach, Non-Complex, Management

WalmartSouth Sioux City, NE
$65,000 - $100,000Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also includes introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. The Stocking Coach models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and develops action plans to improve customer experience. This role drives the financial performance and sales of the designated store area by reviewing financial statements, managing budgets, forecasting, and controlling expenses. It also involves monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. It ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected. It also involves acting with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting the company's goal of becoming a regenerative company. The position serves customers and members by delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying business models to all plans. It involves making decisions based on data and insights, balancing priorities, and considering all stakeholders. Finally, the role strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes, while also driving continuous improvement and supporting change.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores and provides feedback to associates.
  • Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
  • Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
  • Communicates business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Manages and supports customer service initiatives.
  • Ensures customer needs, complaints, and issues are successfully resolved.
  • Develops and implements action plans to correct deficiencies and provide process improvement leadership.
  • Drives the financial performance and sales of the designated store area by reviewing financial statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
  • Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
  • Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinates, completes, and oversees job-related activities and assignments.
  • Develops and maintains relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs.
  • Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
  • Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
  • Ensures compliance with company policies and procedures.
  • Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
  • Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
  • Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
  • Acts with integrity, maintains high standards of ethics and compliance, and models Walmart values.
  • Supports Walmart's goal of becoming a regenerative company by making a positive impact.
  • Serves customers and members by delivering results while putting the customer first.
  • Makes decisions based on data, insights, and analysis.
  • Strives for excellence by displaying curiosity, taking calculated risks, and demonstrating courage and resilience.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
  • Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
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