(USA) Stocking 2 Coach, Non-Complex
About The Position
This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans to correct deficiencies and provide process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The position coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact. The role serves customers and members by delivering results with a customer-first approach, considering how, where, and when customers shop, and applying business models to all plans. It makes decisions based on data, insights, and analysis, balancing priorities, and considering all stakeholders. It strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies and skills, and supports others through change.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Models and demonstrates exceptional customer service standards to store associates.
- Drives the financial performance and sales of the designated store area.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
- Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Delivers results while putting the customer first.
- Makes decisions based on data, insights, and analysis.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
