(USA) Stocking 2 Coach, Non-Complex, Management

Wal-Mart Stores East • Bluffton, SC

1d • Onsite

About The Position

The Stocking 2 Coach leads and develops associates while overseeing store-area operations, customer service, financial performance, sales, merchandise presentation, inventory flow, and compliance. The role teaches and trains associates, communicates expectations and company direction, supports change initiatives, and promotes an inclusive workplace where associates can develop and succeed.

The Coach delivers a high-quality customer experience by modeling Walmart’s service standards, resolving customer concerns, and implementing action plans and process improvements. The role reviews profit-and-loss performance, assists with budgeting and forecasting, controls expenses, monitors merchandise and operational processes, and takes action to meet sales and profit goals and reduce shrink.

The position supervises hourly associates through hiring, training, mentoring, assigning work, recognizing contributions, and setting clear expectations. It also coordinates assignments with stakeholders, measures progress toward business goals, identifies improvement opportunities, supports company policies and values, and encourages accountability, continuous learning, and adaptability.

Requirements

• Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; communicate expectations, company direction, business initiatives, and operational guidance.
• Model customer-service standards and support customer-service initiatives, resolve customer issues, and implement action plans and process improvements.
• Drive the designated store area's financial performance and sales by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to reduce shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, support staffing needs, and promote a sense of belonging.
• Coordinate and oversee work assignments, maintain relationships with stakeholders, communicate goals, measure progress, and address opportunities for improvement.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Promote accountability, collaboration, continuous learning, and adaptability, including supporting change and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree