Stocker - Retail Stocker (81887)

Specs Family Partners•Wichita Falls, TX

1d•Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and help them find stocked and in-date product. This role involves maintaining uniform standards, greeting guests with a helpful demeanor, stocking shelves, coolers, and cases, breaking down boxes, cleaning spills, sweeping and mopping floors, keeping the parking lot clean, gathering shopping carts, emptying trash receptacles, maintaining bathrooms and stocked bags at registers, utilizing proper lifting techniques, and adhering to safety regulations. Additionally, the role may involve loading keg orders, answering guest questions, resolving complaints, suggestively selling add-on items, running a cash register, carrying out merchandise, preparing for inventory, and other assigned projects. Teamwork, time management, and the ability to manage stress in a fast-paced environment are essential.

Requirements

Must be over the age of 21 to work at Spec's.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
Ability to calculate discounts and percentages.
Must be responsible, reliable, and committed to providing extraordinary service.
Patience, friendliness, and an outgoing personality.
Must be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
Must maintain a valid TABC Beverage Sellers Permit.
In some cases, a valid Food Handlers Permit is required.

Nice To Haves

Retail stocking experience.
High school diploma or a general education degree (GED).
Bilingual skills.

Responsibilities

Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
Greet guests with a smiling face and helpful demeanor, remember that the guest comes first.
Empty shopping cart onto register lane as needed.
Stock shelves, front and dust product, and review for out of date items.
Stock beer cooler, wine cooler, coke box, freezer, and/or deli case.
Remove cases and/or boxes from the sales floor (other than organized case stack displays).
Break down boxes not for store use and throw them away.
Keep boxes used for re-packing in organized stacks and maintain area regularly.
Clean up broken items. If necessary, mop floors and put up Wet Floor signs; Cannot leave spills unattended.
Sweep and mop the floor.
Keep the parking lot clean of refuse (thats trash and other junk that doesnt belong there).
Gather shopping carts from the parking lot on a regular basis.
Empty trash receptacles in store and outside as needed.
Keep bathrooms clean and stocked.
Keep bags well stocked at registers.
Utilize proper lifting techniques.
Work in accordance with all safety regulations of Specs Family Partners and OSHA.
Load keg orders using keg lift if available (seek assistance as needed).
Answer questions and provide information to guests.
May resolve guest complaints with courtesy and respect.
Suggestively sell add-on items to guests.
May be asked to run a cash register as business dictates.
Carry-out or dolly-out merchandise at guest request. (It is okay to accept tips, but never to request them).
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Prepare assigned areas for inventory and assist in the inventory process if needed.
Other projects as assigned by management. Yes, you may have to clean the restroom.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Possess time management skills and be able to prioritize tasks.
Ability to manage stress in a fast-paced environment.
Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more regularly. Communicate with and understand team members and guests. See product and signage.
Attendance and timeliness are required. Shelves cannot be stocked from home.