Stock Supervisor

Diptyque•New York, NY

6d•Onsite

About The Position

The Stock Supervisor is responsible for maintaining the store’s inventory and stock areas as per Company standards and will support the Store Manager and/or Asst Store Manager with the operational performance of the store. This includes but is not limited to minimizing stock loss, maintaining organized records, ordering supplies, adhering to housekeeping standards, handling merchandise appropriately, controlling expenses, and safeguarding company assets by following proper inventory control procedures. The Stock Associate will be flexible to support the sales floor as needed and move seamlessly between function, holding high standards within both environments.

Requirements

Minimum of 1 years of experience in luxury retail industry, management preferred
Previous retail stock/shipping/receiving experience
Ability to lift up to 50 lbs
Be a team player and demonstrate ability to lead projects, tasks, etc.
Be assertive, dynamic and always have a “can do” and positive attitude
Be expertly groomed at all times as appearance must be able to reflect our company and store
Ability to handle receiving operations and manage stock levels effectively, including proper handling of merchandise
Strong interpersonal, communication, organization and follow-through skills
Ability to process information and merchandise through computer system
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, and all other office equipment
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above

Responsibilities

Inspire and motivate the team by leading by example
Ensure that all shipping and receiving functions that affect the store inventory are processed accurately and efficiently
Maintain an orderly, neat stock and receiving area as well as the general maintenance of the store
Ensure the accurate processing of all inbound freight, returns-to-vendors, transfers and damages based on Company policies and procedures
Support the compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping procedures
Communicate with the corporate operations team
Demonstrate high levels of knowledge about our products and can fully represent the brand in the store. Staff need to articulate both the new and key ranges for the season
Be pro-active in using training tools provided Store Operations
Responsible for opening and closing checklist
Ensure full knowledge of cash desk procedures and processes
Be aware of all security and health and safety issues and requirements of the store
As a key holder for the store, ensure that all emergency calls are responded to and dealt with accordingly
In the absence of the Store Management team, be responsible for the management of all emergency situations involving the store and team members.
Be attentive to details and cleanliness of the boutique
Work with Management to manage maintenance within the store in a timely manner
Inventory control to include and not limited to delivery processing/ adjustments/ replenishment/transfers
Ensure accuracy and efficiency when processing outbound deliveries, including but not limited to client orders, store to store transfers, and RTVs
Complete quarterly OPS checklists and share action plan and results with SM/ASM
Maintain a clean and organized stockroom
Execute cycle counts
Responsible for the inventory result (shrink) twice a year including preparation and execution.
Responsible for accuracy and execution on a timely manner of all omnichannel services including but not limited to e-reservation, click and collect, messenger, engraving services
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in completing price changes within the boutique
Help solve problems and make informed decisions that affect the service, and productivity of the receiving area
Comply with all company policies and procedures
Participate in store meetings and training seminars as necessary
Any other tasks as assigned from time to time by any manager