Stock/Operations Manager
About The Position
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — OPERATIONS MANAGER OVERVIEW Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men’s and women’s ready to wear, and a full line of fragrance products. Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. www.michaelkors.com
Requirements
- Minimum 2-3 years retail/ operations management experience
- College degree or equivalent experience a plus
- Strong business acumen and skill-set
- Strong communication and interpersonal skills
Responsibilities
- Assist General Manager in management and daily operation of the store, including operations and administration, sales, customer service, communication, marketing and merchandising.
- Ability to assume the responsibilities of the Operations Associate Manager in his/her absence.
- Achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.
- Collaborate with Store Manager in areas of risk management, physical security, and store cash controls
- Support and assist in staff training in all areas of appropriate register usage and maintenance
- Understand and properly execute all management register functions
- Comprehend and implement cash control procedures including: bank deposits, safe funds, petty cash
- Determine the type of negative on hand balance to ensure that your actions will correct the negative balance
- Execute the shipping and receiving of audits in a timely manner
- Perform cycle counts on a consistent basis
- Lead the team in LP/POS audits
- Strategically plan out HB flow/ markdown implementation
- Update key log/alarm codes storewide
- Manage monthly security log, change orders and armored car service
- Recruit staff in a timely manner
- Evaluate staff’s performance and provide feedback
- Train and develop staff
- Conduct all new hire processing
- Review and edit all payroll punches and reconciliation
- Uphold back and front house of organization and cleanliness
- Maintain and order store supplies
- Ensure light bulbs are changed and directed on merchandise
- Service Channel Maintenance posting and follow up
- Weekly deliverables
- Weekly photos
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
