Stock Keyholder, FT Stock Keyholder, FT
About The Position
The Keyholder, Stock supports the achievement of store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for maintaining all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Keyholder, Stock role uses expertise and operational experience support to selected teammates. Your Impact Sales & Omni Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity Execute store operations with particular focus on product flow to/from the sales floor Maximize sales opportunities by prioritizing merchandise flow to the sales floor; Communicate merchandising opportunities to store leadership Brand image & Customer Experience Model the UA service culture and exceed customer expectations according to UA sales model Ensure adherence to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor Retail Operations Maintain brand productivity standards for shipment process, replenishment, markdowns, merchandising, and cycle counts through company tools and resources Maintain brand productivity Maintain SOP/Retail Operations Manual Operate within UA policies and procedures communicating risk to Store Leadership when necessary Assume Keyholder, Sales responsibilities in the absence of the role in store Adhere to Under Armour’s dress code and attendance policies Assist as needed in operations – cash desk/ticketing/merchandising/stock replenishment Fulfill the working hours as scheduled to Under Armour’s attendance policy Team Collaboration/Self Growth Collaborates with teammates to achieve store goals Accountable for self-development, while seizing growth opportunities to increase performance
Requirements
- At least 18 years old
- High school degree or equivalent
- 1+ year of retail/stock or freight experience
- Available to work a flexible schedule – including evenings, weekends, and holidays
- Comfortable with technology (such as hand-held and mobile devices)
- Strong communication skills
- Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
- Basic numeracy, literacy, listening, and communication skills
- Fluency in local language
- Proficient in use of computers and other technology
- Demonstrated collaborative skills and ability to work well within a team
- Demonstrated ability to work in a fast-paced and deadline-oriented environment
- One year working in a sports/ apparel & footwear retail environment
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
- Ability to handle or relocate products up to 25 lbs/12kgs
- Able to move about for extended periods of time with short breaks to handle products
- Ability to freely access all areas of the store; including the selling floor, stock and register area
Nice To Haves
- Previous experience in a leadership position
- Previous experience in a warehouse or inventory management role (preferably in a retail environment)
Responsibilities
- Ensure our stores are fully stocked and easy to shop
- Implement our visual merchandising standards within the store
- Oversee markdowns and re-ticketing, stock transfers and damaged goods
- Coach, train and support teammates in merchandise handling
- Oversee loss prevention, safety, and audit expectations and results
- Ensure the store, the sales floor and stockrooms are neat and clean
- Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
- Execute store operations with particular focus on product flow to/from the sales floor
- Maximize sales opportunities by prioritizing merchandise flow to the sales floor; Communicate merchandising opportunities to store leadership
- Model the UA service culture and exceed customer expectations according to UA sales model
- Ensure adherence to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
- Maintain brand productivity standards for shipment process, replenishment, markdowns, merchandising, and cycle counts through company tools and resources
- Maintain brand productivity
- Maintain SOP/Retail Operations Manual
- Operate within UA policies and procedures communicating risk to Store Leadership when necessary
- Assume Keyholder, Sales responsibilities in the absence of the role in store
- Adhere to Under Armour’s dress code and attendance policies
- Assist as needed in operations – cash desk/ticketing/merchandising/stock replenishment
- Fulfill the working hours as scheduled to Under Armour’s attendance policy
- Collaborates with teammates to achieve store goals
- Accountable for self-development, while seizing growth opportunities to increase performance
Benefits
- Generous teammate discount
- Medical, dental and vision benefits
- Monthly bonus incentive pay eligibility
- Paid time off and holiday pay benefits
- Work-Life Assistance Program to support health, personal, family or work-related challenges
- Opportunities for professional development and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
