Stock Experience Host

CAMP•McLean, VA

34d•Onsite

About The Position

The Stock Guest Experience Host is a back-of-house anchor with a front-of-house flair. Your primary focus is driving logistics, receiving freight, keeping stockrooms organized, and maintaining a fully replenished sales floor. When store traffic surges or operational needs shift, you step onto the floor to deliver high-energy guest service, guide play, and support interactive guest experiences.

Requirements

Background in retail stockroom management, inventory logistics, or customer service.
Experience with inventory tracking software and retail POS systems preferred.
Flexible, detail-oriented, highly organized, and comfortable engaging with children and families.
Must be 18+ and authorized to work in the U.S.

Responsibilities

Receive, count, and log inbound shipments into inventory management systems; track discrepancies and vendor shortages.
Keep the sales floor fully stocked and organized to support high-volume merchandise pushes and floor resets.
Conduct cycle counts, inventory audits, and support twice-yearly physical inventory prep.
Maintain clean, organized Back-of-House (BOH) areas, including stockrooms, break rooms, and supply closets.
Manage damage processing, and store supply inventory.
Communicate stock levels and inventory needs directly to store leadership.
Step onto the sales floor during peak times to welcome families, assist customers, and answer product questions.
Lead or assist with interactive activities, toy demos, and crafts (e.g., slime-making) when coverage is required.
Support character meet-and-greets as a mascot handler, managing lines and guest flow safely.
Perform custom greetings and help maintain a magical, high-energy environment.
Ring up purchases at the register and make personal product recommendations to support store sales goals.
Assist with opening/closing store procedures, safety walk-throughs, and ongoing sanitization of play and retail zones.