Stock Controller (Austin)

Moncler Group • Austin, TX

4d

About The Position

The Stock Controller supports operational excellence, inventory accuracy, product availability, and an exceptional client experience. Working closely with Store Management, the Senior Stock Controller where applicable, and the sales team, this role handles day-to-day back-of-house operations and ensures seamless product flow between the stockroom and sales floor.

The position covers inventory management activities including receiving, shipping, transfers, replenishment, cycle counts, stock organization, and inventory accuracy. The Stock Controller helps ensure merchandise is accurately processed, readily available, and handled in a way that supports business needs and the client experience. The role also assists clients with repairs, product returns, and operational inquiries, and maintains compliance with company policies, inventory procedures, loss prevention standards, and health and safety guidelines.

Requirements

• Minimum of 2 years of retail stock, inventory, operations, logistics, or related experience.
• Experience supporting inventory management, shipping and receiving, replenishment, and stockroom operations in a fast-paced retail environment.
• Demonstrated experience supporting accurate inventory counts, inventory maintenance, and product availability.
• Strong organizational, time-management, and multitasking skills, including the ability to prioritize competing responsibilities in a fast-paced environment.
• Exceptional attention to detail and commitment to inventory accuracy and operational excellence.
• Ability to review inventory reports, identify discrepancies, and perform basic calculations accurately.
• Proficiency with retail technology, including inventory management systems, point-of-sale systems, and Microsoft Outlook, Excel, and Word.
• Effective communication and interpersonal skills, with the ability to collaborate across sales, operations, and management teams.
• Strong problem-solving skills and ability to identify and appropriately escalate inventory and operational discrepancies.
• Client-focused mindset and commitment to exceptional service while supporting business objectives.
• Reliability, accountability, adaptability, professionalism, sound judgment, and integrity.
• Passion for luxury retail and commitment to continuous learning and operational excellence.

Nice To Haves

• Previous experience in luxury retail or a premium customer-focused environment.

Responsibilities

• Demonstrate Moncler’s luxury service standards and operational best practices in day-to-day work.
• Partner with Store Management, the Senior Stock Controller where applicable, and the sales team to support store operations and product flow.
• Maintain communication between the back of house and sales floor, and support sales colleagues with product requests, replenishment, and inventory-related needs.
• Participate in training and ongoing development on company operational standards, systems, and procedures.
• Execute daily inventory activities, including receiving, shipping, transfers, replenishment, cycle counts, and stock organization.
• Process and organize merchandise in a timely manner to maintain inventory accuracy and product availability.
• Coordinate incoming and outgoing shipments and ensure accurate processing and documentation.
• Monitor inventory levels, review reports, identify discrepancies, and escalate them for resolution.
• Support physical inventories, cycle counts, and other inventory control initiatives.
• Execute biweekly consolidations to maintain balanced inventory across the network.
• Maintain a clean, organized, secure, and efficient stockroom and ensure merchandise is properly handled and protected.
• Assist clients with repairs, product returns, and operational inquiries while delivering premium service.
• Respond promptly to sales-floor product requests to support client engagement and selling opportunities.
• Work with Store Management and colleagues to identify improvements to operational efficiency and the client experience.
• Ensure compliance with company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete operational documentation, reporting, and administrative responsibilities accurately and on time.
• Ensure shipping, receiving, transfers, and inventory movements are properly documented and processed in company systems.
• Escalate inventory discrepancies, operational issues, and potential loss prevention concerns to management in a timely manner.
• Contribute to store performance through teamwork, respectful communication, professionalism, and integrity.
• Support additional tasks and responsibilities as needed to meet business needs.

Benefits

• Eligible to earn a monthly bonus.
• Reasonable accommodations will be provided to qualified individuals with disabilities unless doing so would result in undue hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed