Stock Associate, Seasonal Flex Only, Cherry Creek - West Elm

Williams-SonomaDenver, CO
Onsite

About The Position

The Stock Associate role involves receiving shipments, accurately maintaining inventory records, and managing stockroom and off-site locations. This position also supports the sales team by replenishing the sales floor with merchandise. The role requires a strong focus on customer service, organization, and efficient stock management.

Requirements

  • High school diploma or equivalent preferred.
  • 1-2 years customer service experience preferred and stockroom (or related work.) experience.
  • Basic product knowledge preferred but not required.
  • Effective time management skill to execute multiple tasks simultaneously.
  • Ability to be mobile in the stockroom or on sales floor for extended periods of time.
  • Proven ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques.
  • Full time associates are expected to have open availability to meet the needs of the business.
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
  • For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
  • Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
  • Ability to be mobile on the sales floor for extended periods of time.
  • Ability to operate POS system.
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Nice To Haves

  • Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records.
  • Passionate about the delivering the highest level of customer service standards to internal & external customers.
  • Ultimate team player, eager to jump in & help your colleagues to get the job done.
  • Curious & creative, striving for ways to simplify processes & procedures to streamline work.
  • Proven success achieving results both independently & through teamwork.
  • Hands-on teammate, who takes a proactive approach to all tasks.

Responsibilities

  • Receive shipments & accurately maintain inventory records.
  • Maintain stockroom & off-site locations.
  • Assist sales team in replenishing sales floor after shipment or during recovery periods.
  • Exemplify the highest level of customer service standards to internal and external customers.
  • Scan shipment as delivered.
  • Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
  • Provide feedback to supervisor regarding inventory levels and damages.
  • Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations.
  • Adjust stocking procedures to ensure aisles and exits are clear.
  • Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment.
  • Pack and log merchandise as required for customer deliveries.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
  • May assist on sales floor during peak times and as assigned.
  • Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning).
  • Comply with all company policies and procedures.
  • Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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