Stock Associate

NetCost Market • Philadelphia, PA

6d • Onsite

About The Position

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Requirements

• Quality control by checking products for quality and condition.
• Provide customer service in a professional and enthusiastic manner that consistently follows the Customer Service Standards.
• Maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns.
• Maintain the appearance and quality of the food in the display cases.
• Provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction.
• Ability to deliver friendly, courteous, prompt customer service.
• 18 years or older.
• Ability to read, write and do simple math problems.
• Ability to interpret, understand and follow instructions and solve problems.
• Able to work well with others as a team member.
• A passion for serving people.
• Must be able to lift up to 50 lbs.

Responsibilities

• Proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered.
• Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store.
• Use rolling ladders to retrieve items from the stockroom on hard to reach shelves.
• Accurately maintain company database including all stock and inventory items.
• Build new store displays to present special merchandise.
• Organize and sort items on shelving, bins and displays according to company standards.
• Monitor and report any missing or lost inventory to management.
• Confirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition.
• Keep the work area clean.
• Maintain all food safety standards.
• Follow the instructions of managerial staff.
• Ensure customers are served quickly, efficiently and in a pleasant manner.
• Respond resourcefully to customer requests and concerns.
• Provide excellent customer service and ensure clients had an outstanding shopping experience.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed