STOCK ASSOCIATE

Columbia Sportswear Company•Miami, FL

5d•Onsite

About The Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of Connecting Active People with Their Passions. As a Stock Associate you’re crucial to in-store operations. In this role, you’ll support efficient shipping and receiving functions to ensure organization of merchandise and sales floor product availability while supporting Columbia Sportwear Companies values to enhance customer service and teamwork.

Requirements

No specific education required (High School Diploma or GED preferred)
2 (or less) years of experience in position or specialization
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

Responsibilities

Contribute to store profitability by accurately and efficiently processing inventory product flow (e.g., receiving, handling, etc.) while maintaining organization and cleanliness of shipping areas and stock room.
Replenish stock to the sales floor as needed; supporting the customer experience by ensuring products are accessible, available, sized and filled in.
Acquire knowledge about product, store procedures, protocols and programs to support day-to-day operations.
Provide exceptional customer service by responding to consumer questions or issues regarding product feature, benefits and availability; engages with consumers to understand their needs and preferences related to merchandise (i.e., assisting with final purchase decisions).