Stock Associate, Full Time, Annapolis - Pottery Barn

Williams-Sonoma • Annapolis, MD

7d • Onsite

About The Position

The Stock Associate role is a full-time position at Pottery Barn in Annapolis. This role is responsible for receiving shipments, maintaining inventory records, managing the stockroom and off-site locations, and assisting the sales team with replenishing the sales floor. The position requires a high level of customer service, attention to detail, and the ability to work both independently and as part of a team. The ideal candidate will have a high school diploma or equivalent, 1-2 years of customer service and stockroom experience, and basic product knowledge. The role involves physical activity, including lifting and carrying merchandise, and operating scanning equipment.

Requirements

• High school diploma or equivalent preferred.
• 1-2 years customer service experience preferred and stockroom (or related work.) experience.
• Basic product knowledge preferred but not required.
• Effective time management skill to execute multiple tasks simultaneously.
• Ability to be mobile in the stockroom or on sales floor for extended periods of time.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques.
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Nice To Haves

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records.
• Passionate about the delivering the highest level of customer service standards to internal & external customers.
• Ultimate team player, eager to jump in & help your colleagues to get the job done.
• Curious & creative, striving for ways to simplify processes & procedures to streamline work.
• Proven success achieving results both independently & through teamwork.
• Hands-on teammate, who takes a proactive approach to all tasks.

Responsibilities

• Receive shipments & accurately maintain inventory records.
• Maintain stockroom & off-site locations.
• Assist sales team in replenishing sales floor after shipment or during recovery periods.
• Exemplify the highest level of customer service standards to internal and external customers.
• Scan shipment as delivered.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Provide feedback to supervisor regarding inventory levels and damages.
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations.
• Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
• May assist on sales floor during peak times and as assigned.
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning).
• Comply with all company policies and procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED