Stock Associate

NetCost MarketNew York, NY
$17 - $19Onsite

About The Position

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Requirements

  • Quality control by checking products for quality and condition.
  • Provide customer service in a professional and enthusiastic manner that consistently follows the Customer Service Standards.
  • Maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns.
  • Maintain the appearance and quality of the food in the display cases.
  • Provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction.
  • Ability to deliver friendly, courteous, prompt customer service
  • 18 years or older
  • Ability to read, write and do simple math problems
  • Ability to interpret, understand and follow instructions and solve problems
  • Able to work well with others as a team member
  • A passion for serving people
  • Must be able to lift up to 50 lbs

Responsibilities

  • Proactively assist customers within the guidelines outlined in our Customer Service Standards.
  • Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered
  • Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store
  • Use rolling ladders to retrieve items from the stockroom on hard to reach shelves
  • Accurately maintain company database including all stock and inventory items
  • Build new store displays to present special merchandise
  • Organize and sort items on shelving, bins and displays according to company standards
  • Monitor and report any missing or lost inventory to management
  • Confirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition
  • Keep the work area clean
  • Maintain all food safety standards
  • Follow the instructions of managerial staff
  • Ensure customers are served quickly, efficiently and in a pleasant manner
  • Respond resourcefully to customer requests and concerns
  • Provide excellent customer service and ensure clients had an outstanding shopping experience
  • Other duties as assigned
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