Stewardship Coordinator at the Office of Advancement Services

American University of Beirut•Lebanon, PA

3d•Onsite

About The Position

Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds – both current and endowed across campus.

Requirements

Bachelor’s degree, plus 3-5 years of relevant work experience.
Good knowledge of English.
Strong written and oral communication skills and organizational skills.
Ability to manage multiple projects simultaneously.
Strong PC skills.
Expert in Microsoft Word and Excel.
Fluent in Access and PowerPoint.
Experience with customer or donor databases required.
Experience in Banner preferred.

Responsibilities

Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.
Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller’s Office, and other units across campus.
Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.
Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.
In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.
Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.
Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.
Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.
Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.
Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.
Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.
Performs other related duties as requested.