Stewarding Manager

Hôtel Swexan•Dallas, TX

8d•Onsite

About The Position

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan. The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude. Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart. Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back. Every memorable dining experience at Hôtel Swexan begins behind the scenes with our Food & Beverage team's commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Stewarding Manager, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Food & Beverage teams.

Requirements

Previous leadership experience in a Stewarding department required
Computer literate in Microsoft Window applications required
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Nice To Haves

Previous experience in a Unionized property an asset
Strong interpersonal and problem solving abilities
University/College degree in a related discipline an asset

Responsibilities

Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
Balance operational, administrative and colleague needs
Conduct regularly scheduled departmental meetings
Supervise and maintain the sanitation of kitchen equipment and other areas assigned
Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
Prepare monthly reports on shortages in china, silverware and equipment and requisition replacements as required while following budget guidelines
Work closely with the Chef and Director of Food & Beverage to anticipate guest needs
Order and control all inventory of cleaning compounds
Ensure all equipment is in working order and report any items in need of repair
Follow department policies, procedures and service standards
Maintain a clean and safe work environment
Other duties as assigned