Steward - Stewarding

Hard Rock Hotel & Casino Ottawa•Rockford, IL

7d•Onsite

About The Position

The incumbent in this position reports to the Stewarding Supervisor and is responsible for maintaining kitchen cleaning operations, cleaning pots and grills, washing glasses, dishes, and cutlery, and ensuring restaurants are supplied with clean dishes and silverware according to business needs. Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.

Requirements

Minimum of one-year progressive experience within the Stewards’ Department.
Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
Must successfully pass background check.
Must be at least eighteen (18) years of age.
Must have a VALID Driver's License that has not been suspended, denied, or revoked in the past 3 years.
No Major Violations while operating a vehicle.
Cannot have two (2) or more at fault accidents or three (3) or more moving violations.
Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
Knowledge of pertinent federal, state, and local laws, codes, and regulations.
Knowledge of all operations of the Stewards’ Department.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to deliver programs which create a service level of excellence for internal and external guests.
Ability to communicate effectively with all levels of employees and outside contacts.
Ability to stand for long periods of time.
Ability to review and comprehend all necessary documentation.
Ability to inspect and maintain all areas for which responsible.
Ability to stock and retrieve supplies as needed.

Responsibilities

Assist in the kitchen with preparation of products and dish washing and sanitizing to always ensure an adequate supply of dishes and utensils.
Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
Assists in the main kitchen with the preparation of various dishes as required.
Load all dinner plates, dessert plates, and bowls in proper areas.
Operate dishwashing equipment.
Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
Responsible for the preparation and upkeep of food lines and self-service stations.
Transport all food items from kitchen to respective areas.
Maintain all beverage areas with all necessary beverages.
Responsible for cleaning and sanitizing work and public spaces.
Complete all set-up duties on time.
Uses proper transfer slips for all items coming and going to the Kitchen.
Put away and rotate all food storeroom orders.
Maintains open lines of communications with the Chef and Stewarding Manager.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Attend seminars when needed.
Other duties as assigned.