Steward Supervisor - Food & Beverage - Philadelphia

Live! Casino and Hotel PhiladelphiaPhiladelphia, PA
Onsite

About The Position

The Steward Supervisor is responsible for the supervision of staff and processes to maintain overall cleanliness and organization of culinary areas and kitchen equipment.

Requirements

  • Ability to read/write memos and reports.
  • Ability to answer telephones in a professional manner.
  • Ability to multitask.
  • De-escalation skills.
  • Ability to demonstrate empathy to patrons.
  • Good customer service skills.
  • Ability to perform duties under frequent time pressure in an interruptive environment.
  • Ability to be always alert.
  • Dexterity will be required to perform day to day activities and during an emergency.
  • A high school diploma or GED equivalent.
  • Two (2) years’ experience in a hotel or high volume kitchen area.

Responsibilities

  • Supervision of staff to include interviewing, training, performance management, disciplinary counseling and conducting performance evaluations.
  • Responsible for scheduling to assure staffing levels consistent with budget.
  • Responsible for controlling, issuing and inventory of all equipment used in the restaurant, banquet room, room service, and bars.
  • Responsible for overseeing the cleaning and storage of all wares used in food and beverage.
  • Schedule cleaning of kitchen and banquet storage and organizing inventory.
  • Ensure the safety and security of all employees and guest.
  • Other duties as assigned.
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