Sterility Supervisor

Eurofins USA Clinical Diagnostics•Centennial, CO

About The Position

The Laboratory Supervisor works under the general direction of the Department Manager and Laboratory Operations Management. The role performs duties in accordance with GMPs, policies and procedures, and testing requirements, and provides training, advice, and specialized technical expertise to technologists and support staff. The supervisor handles laboratory proficiency testing and reporting, evaluates and recommends testing procedures, supports technical issues, and critically reviews and reports patient results. The position oversees daily departmental operations, including sample and testing flow, staff scheduling, training, inventory, equipment recommendations, quality activities, and regulatory compliance. It also performs technologist duties as needed and supports the organization's business philosophy, leadership values, and ethics.

Requirements

Four years of microbiology experience.
Bachelor’s degree in chemical, physical, or biological science, or in a clinical laboratory science/medical technology program from an accrediting institution.
Knowledge of regulatory requirements in CAP/CLIA settings, as well as FDA and industry standards.
Ability to interpret and apply government and industry regulations.
Effective written and oral communication skills, including presentation and interpersonal skills.
Cross-functional team leadership skills and ability to collaborate closely with others.
Strong organizational and planning skills and attention to detail.
Ability to work independently with limited supervision, adapt to change, and manage multiple tasks.
Ability to analyze, define, and clearly communicate difficult and complex issues to leadership.
Ability to troubleshoot and make decisions on complex issues, often in a cross-functional team setting.
Technical knowledge of applicable regulations.
Knowledge of the effective operation of a clinical reference laboratory.
Analytical thinking and communication skills.
Physical dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, and access file cabinets and items stored at various levels, including overhead.
Ability to speak and hear well enough to communicate clearly in person, over the telephone, and in group settings.
Ability to operate a personal computer continuously for extended periods of four or more hours.
Mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw conclusions, and make judgments and decisions.
Must follow Eurofins DPT safety and exposure procedures and use provided safety clothing and equipment.

Responsibilities

Supervise day-to-day department operations to ensure smooth flow of samples and testing.
Oversee staff scheduling to ensure production schedules are met.
Counsel staff regarding problems encountered in daily operations.
Work with Quality Assurance to investigate and resolve client complaints, develop solutions, and make recommendations to management.
Identify process improvements to better meet client expectations and company objectives.
Recommend new equipment for the department.
Oversee inventory monitoring and ordering by establishing and maintaining par levels and restocking points for supplies and reagents.
Perform duties in compliance with applicable regulatory and accrediting agency requirements.
Support Eurofins DPT’s business philosophy, leadership values, and ethics.
Ensure technologists are adequately trained and provide training and technical advice to technologists and other support staff.
Promote uniform implementation of policies and procedures.
Perform technologist duties as needed to support appropriate staffing levels.
Ensure timely and accurate test-result reviews and participate in reporting patient results.
Compile statistics and track and trend departmental data.
Analyze Environmental Monitoring results for staff performance and feedback.
Generate Phase I Out of Specification (OOS) investigative reports in a timely manner.
Perform Quality Indicator metric analysis, review, and change implementation.
Perform internal and external audit responsibilities as needed.
Oversee checking and transfer of data, and take steps to correct potentially inaccurate data before further processing or release.