Sterile Processing Tech - Non-Certified

Duke Careers•Durham, NC

5d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. This role involves performing a variety of duties related to the receipt, delivery, cleaning, storage, and pick-up of patient care equipment and supplies throughout the Health System facility.

Requirements

High school diploma or GED required.
Must be able to read, write, comprehend, and communicate the English language.
Basic computer knowledge of Windows operating environment.
Displays positive working relations with team members and customers throughout the hospital, communicating positively and appropriately.
Adheres to the established policies addressing the confidentiality of patient information.
Respects patient’s privacy, always knocking before entering a patient room and identifying yourself.
Exposure to common cleaning chemicals on a daily basis.
knowledge of SAP, Outlook, and Microsoft OS
must be able to work weekends and holidays
must be able to lift 50 lbs. consistently
extreme walking, standing, lifting, and bending is required 75% of an eight hour shift
must be able to push and pull up to and over 300 lbs consistently.
Must have strong Oral and Written skills
Excellent customer service skills
must be able to handle and maintain composure in less than calm situations in a fast paced environment
Strong decision making skills
must be self- directed and have the ability to be professional in a diverse environment.
Phone etiquette is a must.

Nice To Haves

Up to six months experience is desired.

Responsibilities

Transports patient care equipment and supplies as directed by Service Now (Equipment Request Portal), Team Lead, or Manager.
Completes distribution requests within allotted time standards.
Delivers and/or sets up required equipment at various patient care areas throughout the hospital in a safe and efficient manner.
Reports to the Nursing unit and notifies Nursing staff or HUC of equipment being delivered and / or picked up and records delivery and / or pickup.
Completes assigned duties and proceeds as instructed. If a delay or problem occurs in delivery of equipment, technician will inform Patient Care Unit, Team Lead, or Manager and proceed according to instructions issued.
Returns equipment promptly to the Equipment Distribution department after pick-up and performs proper cleaning and infection control procedures.
Performs basic operational check on all equipment made ready for distribution.
Inspects equipment for current and up-to-date safety inspections and delivers any out-of-date items to Clinical Engineering.
Makes rounds on multiple Patient units at least three times per shift daily.
Knows the process to report broken equipment, also generate a work request, and delivers it to the proper area for repair.
Participates in Huddle sessions and training to increase personal knowledge of specific work related issues and personal development.
Responds to customers (hospital staff and physicians) requests in a professional, helpful and timely manner in person and on the telephone.
Follows departmental / hospital policies and procedures, rules and regulations.
Perform other related duties incidental to the work described herein.