Stepping Up Case Manager

AltaPointe Health•Chatom, AL

About The Position

Responsibilities Primary Job Functions: General Responsibilities: Coordinates and provides services related to the “Stepping Up” program (Examples of tasks: works closely with the Alabama State “Stepping Up” Coordinator, the Technical Assistance Team and local community partners to implement processes and procedures to reduce the recidivism and unnecessary re-entry of people with mental illness or co-occurring mental illness and substance use disorders into local county jails and hospitals) Conducts case management services for participants in the “Stepping Up” program (Examples of tasks: implement case management plan by providing case management services in conjunction with county jails and area hospital staff; advocate patient’s needs with community providers; link patients with community services; monitor patient progress) Represents the needs of the persons admitted into the “Stepping Up” program and ensures quality services are provided (Examples: participates in and conducts “Stepping Up” related trainings; complete work in accordance with AltaPointe and “Stepping Up” standards; participates in meetings of the Stepping Up Alliance Task Force). Completes needs assessment using required case management forms to determine patient assets, strengths, deficits, barriers, needs. Completes basic screenings for patient risks, substance use, functional deficits, social determinants of health Develops case management service plan after assessing needs, consulting with referral source, and assisting patient in setting goals which may include personal grooming, skills teaching, medication knowledge, and financial resource assistance, etc.) Implements case management plan by providing case management services to monitor patients condition, make home visits, assist patient in securing needed services. Follow up with patient regarding referral compliance, medication compliance, and consults with treatment team when noncompliance is found. Assists when patient is transitioning from hospitalization and/or jail to home or a lesser level of care to ensure needed services are obtained and beneficial. Represents the needs of persons with serious mental illness and co-occurring substance use disorder issues by establishing liaison with other community resources, identify service gaps, advocate for the patient; provide transportation as needed and when appropriate. Participates in insuring quality of services by participating in all required case management training, completing work in accordance with standards, participate in meetings and tasks. Supervision and Consultation: Seeks supervision and consultation as needed Accepts and employs suggestions for improvement Actively works to enhance skills Clinical Record Keeping: Documents in a timely fashion per AltaPointe policy Documents in a clear and concise manner and legibly Adheres to standards in all documentation Courteous and respectful attitudes towards patients, visitors and co-workers: Treats patients with care, dignity and compassion Respects patients’ privacy and confidentiality Is sensitive to patients’ needs, expectations and individual differences Administrative and Other Related Duties as Assigned: Actively participates in Performance Improvement activities Actively participates in AltaPointe committees as required Completes assigned tasks in a timely manner Follows AltaPointe policies and procedures Attends appropriate in-services training and other workshops

Requirements

Bachelor’s degree in a behavioral health, mental health or social services related discipline.
Valid verifiable state-issued driver’s license.
Certification of case management training by Alabama State Department of Mental Health and Mental Retardation.
Knowledge in adult specialties, outlined below, to be attained within six (6) months of employment:
Knowledge of psychiatric and substance use disorders in adult populations and/or knowledge of addiction as a primary/secondary illness
Knowledge of Trauma Informed Care principles
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions as well as non-violent crisis intervention practices common to acute psychotic patients, and/or patients with substance abuse issues
Knowledge of educational methods appropriate for adults with severe and persistent psychiatric disorders
Knowledge of rules and regulations regarding appropriate benefit entitlements such as social security, Medicaid, Medicare.
Knowledge of utilizing electronic health records
Knowledge of available community resources
Knowledge of available referral sources for physical health, mental health, social services, and substance abuse treatment
Knowledge of behavioral health and substance abuse screening tools
Training to be completed within 6 months of employment include but not limited to the following:
Case Management training by the Alabama State Department of Mental Health
SOAR training
Medicaid Assistor Training
Suicide Severity Rating
DLA-20
UNCOPE
CLIA training for UDS
Motivational Interviewing
Trauma Informed Care

Responsibilities

Coordinates and provides services related to the “Stepping Up” program
Conducts case management services for participants in the “Stepping Up” program
Represents the needs of the persons admitted into the “Stepping Up” program and ensures quality services are provided
Completes needs assessment using required case management forms to determine patient assets, strengths, deficits, barriers, needs.
Completes basic screenings for patient risks, substance use, functional deficits, social determinants of health
Develops case management service plan after assessing needs, consulting with referral source, and assisting patient in setting goals which may include personal grooming, skills teaching, medication knowledge, and financial resource assistance, etc.)
Implements case management plan by providing case management services to monitor patients condition, make home visits, assist patient in securing needed services.
Represents the needs of persons with serious mental illness and co-occurring substance use disorder issues by establishing liaison with other community resources, identify service gaps, advocate for the patient; provide transportation as needed and when appropriate.
Participates in insuring quality of services by participating in all required case management training, completing work in accordance with standards, participate in meetings and tasks.
Seeks supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance skills
Documents in a timely fashion per AltaPointe policy
Documents in a clear and concise manner and legibly
Adheres to standards in all documentation
Treats patients with care, dignity and compassion
Respects patients’ privacy and confidentiality
Is sensitive to patients’ needs, expectations and individual differences
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as required
Completes assigned tasks in a timely manner
Follows AltaPointe policies and procedures
Attends appropriate in-services training and other workshops