Step-Down Navigator

UHS•Houston, TX

5d•Onsite

About The Position

Behavioral Hospital of Bellaire is seeking a Step-Down Navigator to meet with all eligible patients to inform them about the benefits of stepdown services as part of their continuum of care treatment. This role requires a deep understanding of the step-down process and strong coordination skills to facilitate seamless communication between departments, ensuring patients receive the appropriate support for their ongoing recovery.

Requirements

High school diploma or equivalent required
One (1) year experience in an inpatient psychiatric setting.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Meet with all eligible patients to discuss the benefits of appropriate programming options and guide them through the step-down process as part of their comprehensive continuum of care.
Assist in the development of strategies, goals and objectives related to the step-down process.
Collect and enter data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trends.
Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options.
Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.