Dakota Station Manager

Prairie Island Indian Community • Welch Township, MN

3d • Onsite

About The Position

Dakota Station is seeking a hands-on, experienced retail/convenience store manager to lead daily operations, staff performance, customer service, financial controls, fuel and food-service compliance, and overall store profitability. The Manager is responsible for creating a clean, safe, welcoming, and well-run store environment while representing the Prairie Island Indian Community with professionalism, confidentiality, and respect for Native American culture. This role requires a proven manager who can lead people, control costs, manage inventory, use data and point-of-sale/back-office systems, solve operational issues, and maintain accountability across all shifts.

Requirements

• High school diploma or equivalent.
• Minimum of five (5) years of progressive retail, convenience store, grocery, fuel, or similar operational management experience, including direct supervision of staff.
• Demonstrated experience managing schedules, labor costs, budgets, sales, inventory, cash controls, vendor relationships, and operational reporting.
• Strong leadership, coaching, problem-solving, customer service, written communication, and verbal communication skills.
• Ability to prioritize, manage multiple tasks, work independently with minimal supervision, and make sound decisions in a fast-paced, customer-facing environment.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and ability to learn and use POS/back-office systems.
• Willingness and flexibility to work or respond to business needs on all shifts, including evenings, weekends, holidays, and emergency coverage when necessary.
• Ability to maintain strict confidentiality, work well with the existing team and government structure, and demonstrate sensitivity to Native American culture.
• Valid driver’s license and proof of insurability.
• Current Minnesota Food Handler Certification, or ability to obtain and maintain certification within the required timeframe.
• Must pass required drug screen and criminal background check.

Nice To Haves

• Associate or bachelor’s degree in business, retail management, hospitality, or a related field.

Responsibilities

• Recruit, hire, schedule, train, coach, evaluate, and hold team members accountable; conduct performance reviews; ensure appropriate coverage across shifts; and fill in when business needs require.
• Oversee day-to-day store operations; ensure prompt, courteous customer service; maintain cleanliness and safety inside and outside the store; ensure shelves, coolers, freezers, and displays are stocked effectively.
• Develop and manage the annual budget; control labor, expenses, cash, sales promotions, and daily/weekly bookkeeping; monitor store profitability; and use reports to identify opportunities for improved performance.
• Manage inventory control, ordering, product assortment, pricing support, promotions, shrink reduction, vendor coordination, and product freshness/quality.
• Follow prescribed gasoline strategy; monitor fuel competition and gasoline compliance; ensure food safety, required certifications, licensing, equipment operation, and compliance with store policies and applicable regulations.
• Use POS/back-office systems and Microsoft Office to manage store information; communicate policies, processes, new items, and operational updates to staff; hold regular staff meetings; and provide timely reports to the Tribal Administrator and Finance Director.
• Enforce policies and procedures; maintain strict confidentiality; support the Community’s strategic plan; work effectively within the tribal government structure; and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED