Station Manager

. Crane Worldwide Logistics . • Lebanon, TN

2d • Onsite

About The Position

The Station Manager is responsible for providing daily guidance, leadership, and support to managers across various operational areas including communication, human resources, revenue enhancement, and process execution to meet client needs. This role focuses on maximizing profitability through superior client service, effective communication, and ensuring the safe and timely expedition of freight. The manager will develop and implement policies, review financial performance (P&L), collaborate with senior management on continuous improvement initiatives, and manage staff development and performance. Additionally, the Station Manager is tasked with ensuring compliance with corporate policies, maintaining a safe working environment, and keeping abreast of technological changes.

Requirements

• Excellent written and verbal communication skills with attention to detail and prioritization required.
• Ability to analyze and interpret highly complex regulations and procedures.
• Ability to work in a fast-paced environment and at times under high pressure.
• Ability to plan, organize and manage multiple projects and set priorities.
• Experience effectively managing people, with the ability to lead and develop others in achieving company goals and objectives required.
• Ability to allocate decision making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness.
• Ability to set clear performance expectations and give appropriate recognition for performance.
• Ability to develop and use collaborative relationships to accomplish work goals.
• Ability to effectively present information and respond to questions from groups of clients and employees.
• Ability to maintain stable performance under pressure or opposition.
• Advanced proficiency in Microsoft Office.
• High School Diploma/GED is required.
• 7 or more years of related experience required.
• 5 or more years of demonstrated success in leading, supervising, managing and developing high performance teams required.
• Minimum 6 or more years industry experience required.

Nice To Haves

• Bachelor's Degree preferred

Responsibilities

• Provide managers with daily guidance, leadership and overall support in relation to operations, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet client needs.
• Maximize profitability through superior client service, effective and prompt communications, and follow-up on all pending matters with the client.
• Ensure that freight is being expedited in a safe and timely manner.
• Develop and execute policies, plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines.
• Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.
• Review and evaluate station P&L performance and establish short term goals to address any budgetary shortfalls.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost optimization.
• Consult with and apprise senior management of important issues, operational concerns, personnel matters, capital expenditures, leases, and all commitments obligating the company.
• Ensure directives, rules, and procedures are communicated to all station personnel, while also ensuring safety methods and programs are implemented and maintained.
• Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients.
• Oversee and manage the professional development and productivity of all staff members to ensure proper goals, training, professional development and project requirements are met.
• Conduct annual performance reviews for all staff within the station and address all employee performance problems promptly and directly in accordance with personnel policies of the company.
• Keep abreast of emerging technology changes and innovations.
• Ensure that the station facility provides a clean, professional, and safe working environment for all employees.
• Other duties as assigned

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees