Statewide CFCRB Coordinator -Administrative Office of the Courts (AOC)-Non-Tenured (NT) (FFTL)
About The Position
The Administrative Office of the Courts (AOC) is seeking a Statewide CFCRB Coordinator to provide critical administrative and operational support to CFCRB program coordinators and the Statewide CFCRB Administrator. This position, located in Franklin County, is responsible for coordinating schedules, supporting staff, monitoring performance data, and assisting with case management and work distribution, as well as supporting CFCRB volunteers. While not a supervisory role, the coordinator is key to ensuring efficient daily operations and adherence to timelines. This is a federally funded time-limited (FFTL) position, meaning employment duration is tied to the life of the federal grant funding it. FFTL employees are designated as unclassified (non-merit) but are eligible for benefits at the same level as classified (merit) employees.
Requirements
- Bachelor’s degree in Social Work, Criminal Justice, Human Services, Psychology, Sociology, or related fields.
- Four years of professional experience in family services, case management, child welfare, court operations, or closely related work.
- Experience in a lead or advanced-level capacity.
- Strong knowledge of Family Services processes.
Responsibilities
- Develop, maintain, and adjust staff schedules to ensure adequate coverage and operational efficiency.
- Coordinate with front-line staff to address schedule conflicts and last-minute changes.
- Serve as a point of contact for front-line staff when Statewide CFCRB Administrator is unavailable.
- Provide guidance, escalate issues as needed, and ensure timely communication between staff and leadership.
- Generate, track, and analyze operational reports related to performance metrics, case and board management and timelines.
- Identify any gaps or delays and communicate findings with the Statewide CFCRB Administrator.
- Assist in assigning and redistributing cases based on staff capacity, priority, and deadlines.
- Monitor caseload balance to support efficient distribution of work.
- Monitor case processing timelines to ensure compliance with internal standards and statutory requirements.
- Act as support to the Statewide CFCRB Administrator and facilitate communication, clarify processes, and support day-to-day operational needs.
- Provide support to volunteers including onboarding, training, and recruitment.
- Provide input on workflow improvements, tools, and processes to enhance efficiency and service delivery.
- Other duties as assigned.
Benefits
- Generous vacation and sick time
- Health insurance
- Retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
