State Refugee & Social Services Solutions Architect

Cherokee Federal•United States,

22h

About The Position

Cherokee Federal seeks a seasoned State Refugee & Social Services Solutions Architect to design scalable, practical solutions for state-administered refugee resettlement, integration, and human services programs. This strategic advisory role combines deep refugee-services expertise with solution architecture, state policy knowledge, partner strategy, and capture support. The successful candidate will translate complex state priorities, funding requirements, population needs, and service ecosystems into high-impact program models that improve access, self-sufficiency, and long-term outcomes for refugee and newcomer communities.

Requirements

Master’s degree in social work, public policy, public administration, human services, international development, or a related field.
At least 15 years of experience in refugee resettlement, state human services, workforce development, case management, behavioral health, or related social services.
Strong knowledge of state refugee-service delivery systems and federally funded refugee programs.
Demonstrated experience designing, managing, advising on, or evaluating complex human services programs.
Proven understanding of refugee employment, economic self-sufficiency, case management, and community-integration models.
Experience working with state government agencies, government contractors, resettlement organizations, or community-based service providers.
Ability to convert policy, funding, and program requirements into practical operating models and technical solutions.
Strong analytical, writing, facilitation, stakeholder-engagement, and presentation skills.
Ability to build trusted relationships with diverse partners and work effectively across government, community, and technical teams.
Must pass pre-employment qualifications of Cherokee Federal

Nice To Haves

Experience supporting government capture, proposal development, program design, or solution development is preferred.
Familiarity with human services case-management platforms, data systems, performance reporting, and outcomes measurement is preferred.

Responsibilities

Design integrated state-level refugee service models that address stabilization, case management, employment, economic self-sufficiency, behavioral health, housing, benefits navigation, and community integration.
Assess state refugee-service ecosystems, including government agencies, resettlement agencies, workforce systems, health care providers, community-based organizations, and other partners.
Translate federal and state program requirements into executable operating models, staffing plans, service pathways, provider networks, and implementation strategies.
Develop solutions that connect refugee services with broader state human services, workforce, health, housing, education, and public-benefit systems.
Design accessible approaches for rural, underserved, hard-to-reach, and linguistically diverse refugee populations.
Embed culturally responsive, trauma-informed, and linguistically accessible practices into program designs and service-delivery strategies.
Serve as a subject matter expert on state-administered refugee programs and federally funded refugee-service requirements.
Analyze state priorities, funding streams, service gaps, performance expectations, and emerging population needs.
Monitor federal and state policy and funding changes that affect refugee programs and service-delivery models.
Support state and local government business-development and capture efforts involving refugee services, newcomer integration, workforce development, case management, and related human services.
Analyze RFIs, RFPs, scopes of work, strategic plans, and program documentation to identify requirements, risks, gaps, and solution opportunities.
Lead or support technical approaches, staffing models, implementation strategies, transition plans, performance frameworks, and technical proposal content.
Develop partner-network strategies and evaluate nonprofit, workforce, behavioral health, health care, housing, educational, technology, and community-based partners.
Define partner roles, referral pathways, information-sharing processes, and accountability structures across provider networks.
Incorporate refugee community perspectives and trusted community organizations into program, outreach, and engagement strategies.
Performs other job-related duties as assigned