About The Position

This role focuses on client relationship management, engagement delivery, and new business development within the state and local government sector. The Associate Director will manage a portfolio of client engagements, ensuring contractual targets are met, and will strategize with consulting teams on project approaches, risk management, and quality standards. A key aspect of the role involves maintaining strong relationships with executives at state agencies and developing new business opportunities by serving as a thought leader and lead executive for pursuits. Additionally, the position involves leadership and mentorship of consulting staff, including career development, recruitment, retention, and professional development support, fostering a positive team culture.

Requirements

  • Bachelor’s degree from an accredited college/university
  • Minimum of SEVEN (7+) years relevant experience in government or consulting
  • Minimum of THREE (3+) years of experience leading large-scale programs or consulting engagements with state agencies
  • Existing network within state government and connections with state agencies and local governments preferably in the New England region
  • Demonstrated ability to lead state government new business pursuits and proposals with proven results
  • Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams across a range of projects
  • Demonstrated ability to establish and maintain strong business relationships with senior executive clients
  • Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams

Nice To Haves

  • Master's Degree - MPP or MPA (including MBA or equivalent)
  • Experience managing challenging projects and serving clients
  • Experience leading technology projects
  • Experience facilitating meetings and public speaking with large groups

Responsibilities

  • Actively manage a portfolio of client engagements and consulting staff, ensuring all contractual targets and deliverables are met.
  • Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements.
  • Drive quality and standards of work product; ensure superior engagement quality.
  • Maintain strong relationships with executives at state agencies, including division, branch, and program levels.
  • Develop and instill best practices throughout the organization.
  • Maintain and promote compliance with contractual, regulatory, and internal policy requirements.
  • Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.
  • Serve as a thought leader in the public domain and assist in building the Guidehouse brand.
  • Leverage the firm’s existing relationships with state agencies and develop new relationships to expand existing client relationships and develop new clients.
  • Serve as the lead executive for new business opportunities.
  • Serve as a content expert for client issues.
  • Be personally engaged in and accountable for growing the practice in annual new business for the firm.
  • Directly manage and mentor consultants assigned to client engagements.
  • Lead the career development, recruitment, retention, and advocacy efforts for members of the client service team.
  • Support the onboarding, training, and professional development of new consultants.
  • Foster a positive, collaborative, and high-performing team culture.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
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