State and Community Engagement Analyst

AARP • Pasadena, CA

5d • Hybrid

About The Position

Supports a business unit by regularly providing operational and administrative support on a variety of projects, programs, and initiatives, including conducting research, summarizing information, creating presentations, facilitating meetings, analyzing and developing reports, and providing recommendations. Tracks budgets, expenditures, and project/program activities. Organizes and maintains necessary technology, systems, and electronic records. Recruits, trains, develops, deploys, and supports volunteers in accordance with organizational goals and in alignment with volunteer interests. Ensures inclusion of volunteer perspectives in strategic planning. Collects and analyzes data to evaluate the progress of volunteer programs. Develops and coordinates specific aspects of training for staff and volunteers in collaboration with others, from conducting needs analysis to determining training needs and priorities, developing training materials, coordinating training schedules, and delivering and assessing training effectiveness. Plans, organizes, and implements projects, following established quality standards while remaining in scope, meeting project timelines, and communicating milestones and outcomes. Organizes project teams with internal and external stakeholders to deliver on project goals. Works with staff, volunteers, members, chapters, volunteer programs, and other cross-functional teams to achieve the organization's goals and establish a presence for the organization in targeted communities. Supports multicultural audiences and community partnerships and builds volunteer capacity to design and execute engaging community programs and events. Partners with internal and external stakeholders (e.g., cross-functional teams, volunteers, members, partners, etc.) to achieve the organization’s volunteer and community engagement goals at the state and local levels.

Requirements

• Completion of a Bachelor’s degree in political science, public administration, business, nonprofit management, public policy, social sciences, or related discipline, and a minimum of 3 years of experience; or an equivalent combination of training, including Military and/or related experience to the duties of the position.
• Comfortable working with a diverse group of staff, volunteers, and community members.
• Experience developing, leading, and supporting volunteer teams, including recruitment, engagement, and supervision
• Ability to work effectively in a matrix management environment with staff and volunteers across multiple regions and teams.
• Strong relationship-building and partnership development skills with community organizations, coalitions, public agencies, and stakeholders.
• Project management and organizational skills, including coordinating meetings, events, volunteers, reporting, and follow-up activities.
• Skilled in Microsoft 365 software packages (Word, Excel, PowerPoint, and OneNote)
• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions

Nice To Haves

• Bilingual (English/Spanish) proficiency preferred.
• Experience working with diverse communities and demonstrating measurable community impact.
• Some knowledge and understanding of local community services’ environment is preferred.
• Experience applying AI-enabled tools to support outreach campaigns, strengthen community engagement, improve operational effectiveness, and advance organizational goals.

Responsibilities

• Supports a business unit by regularly providing operational and administrative support on a variety of projects, programs, and initiatives, including conducting research, summarizing information, creating presentations, facilitating meetings, analyzing and developing reports, and providing recommendations.
• Tracks budgets, expenditures, and project/program activities. Organizes and maintains necessary technology, systems, and electronic records.
• Recruits, trains, develops, deploys, and supports volunteers in accordance with organizational goals and in alignment with volunteer interests. Ensures inclusion of volunteer perspectives in strategic planning. Collects and analyzes data to evaluate the progress of volunteer programs.
• Develops and coordinates specific aspects of training for staff and volunteers in collaboration with others, from conducting needs analysis to determining training needs and priorities, developing training materials, coordinating training schedules, and delivering and assessing training effectiveness.
• Plans, organizes, and implements projects, following established quality standards while remaining in scope, meeting project timelines, and communicating milestones and outcomes. Organizes project teams with internal and external stakeholders to deliver on project goals.
• Works with staff, volunteers, members, chapters, volunteer programs, and other cross-functional teams to achieve the organization's goals and establish a presence for the organization in targeted communities. Supports multicultural audiences and community partnerships and builds volunteer capacity to design and execute engaging community programs and events.
• Partners with internal and external stakeholders (e.g., cross-functional teams, volunteers, members, partners, etc.) to achieve the organization’s volunteer and community engagement goals at the state and local levels.

Benefits

• 401(k)
• 100% company-funded pension plan
• health, dental, and vision plans
• life insurance
• paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
• performance-based and peer-based recognition
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level