State Accountant III

State of Delaware•Dover, DE

8d•Hybrid

About The Position

This position provides an elevated level of customer service by providing reliable financial information and accounting services to First State Financial (FSF) users statewide by answering phone calls and responding to emails. The individual will log service desk tickets for user inquiries, system password resets, and system or document processing issues. They are responsible for resolving or escalating the tickets to the appropriate subject matter expert. The incumbent in this position is required to be trained in and understand all 13 FSF Modules. Other duties include maintaining training schedules and completion records to ensure FSF security requirements are met.

Requirements

Two years' experience in analyzing financial data to provide guidance and consultation to customers, managers, or others.
Two years' experience in compiling, analyzing, and reporting on financial data to ensure effective and efficient accounting of funds or to make projections for financial planning.
One year of experience in ensuring compliance with accounting or payroll laws, rules, regulations, standards, policies, and procedures.
One year of experience in making recommendations for changes or improvements to financial processes, procedures, forms, or automated information systems.

Responsibilities

Provides guidance, direction, and recommendations to state agencies, organizations, vendors, or others in the assigned fiscal oversight function(s) at the State level.
Reviews, analyzes, reconciles, and/or approves financial transactions, system processes, reports, or other financial data within integrated financial information systems.
Interprets, explains, and ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures, as well as internal controls and reporting requirements.
Researches, collects, analyzes, and interprets a variety of data and reports; obtains and clarifies information; and troubleshoots discrepancies, errors, unexpected results, or process flaws.
Makes determinations, defines solutions, and appropriate action that maintain data integrity and security such as updates, corrections, reclassifications, adjustments, or changes to user access.
Runs queries and prepares, analyzes, and distributes a variety of reports.
Participates in analyzing state accounting services, automated financial information system(s), or software application(s) to determine functional and technical requirements and ensure business and user needs are met.
Conducts special assignments and projects which may include system testing, upgrades, updates, and enhancements, statewide reporting, or compliance work.
Makes recommendations for changes to processes, procedures, and forms to improve efficiency and internal controls.
Uses automated information systems and computer software to research, review, analyze, document, and report on financial information.
Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
May maintain, review, verify, and update system tables and configuration to ensure compliance with applicable laws, rules, and regulations and meet business needs.
Performs other related duties as required.