Startups Operations Lead

AmazonSeattle, WA
1d

About The Position

AWS is seeking a Startups Sales Planning Lead to join the Startups Sales Planning team. This position will be responsible for managing existing AWS Global Sales (AGS) planning processes and mechanisms, including annual planning, in-year planning, headcount planning, and goals planning that enable the Startups business’ priorities and operational agility. You will serve as a trusted advisor to Startups Sales leadership, partnering closely to translate business strategy into executable planning frameworks. You will run the end-to-end planning cycle, from territory design and quota setting to capacity modeling and resource allocation. You will establish and manage critical planning cadences that ensure alignment between strategic priorities and operational execution. The role requires driving continuous improvement of planning systems and tools to increase efficiency and accuracy. You will identify opportunities to streamline processes, eliminate bottlenecks, and enhance the planning experience for field teams. This includes managing planning-related communications, ensuring stakeholders have timely access to accurate information and clear guidance throughout planning cycles. Additionally, you will lead change management initiatives as new planning methodologies and tools are introduced, ensuring smooth adoption and sustained engagement across the organization. The right candidate has a strong record of delivering results timely and effectively, with experience managing complex, cross-functional programs in large, multi-national organizations, preferably in technology. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. The successful candidate must be able to roll up their sleeves and work directly with models and large data sets, demonstrating passion for the work, attention to detail, and excellent problem-solving abilities. Strong communication and customer-relationship skills, analytical insights, and demonstrated ability to influence without explicit authority are essential. Active collaboration with leadership across AWS Sales, Finance, Recruiting, Compensation, and other Operations teams will be crucial to effective execution. You will drive towards simple, scalable solutions to difficult problems, demonstrate excellent project management skills, and communicate complex analytical results clearly and effectively, both in writing and verbally.

Requirements

  • Bachelor's degree or equivalent
  • 5+ years of sales operations or equivalent experience
  • Experience with sales CRM tools such as Salesforce or similar software
  • Exhibits strong business judgment, a proven ability to partner with C-suite executives and influence senior stakeholders, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
  • Experience in sales planning operations including territory design, quota setting, capacity modeling, and resource allocation in high-growth, complex environments

Nice To Haves

  • Experience with SQL
  • Experience in high-growth B2B technology or enterprise software companies
  • Strong understanding of Amazon's operational model and mechanisms

Responsibilities

  • Run end-to-end planning cycles including annual planning, in-year planning, headcount planning, goals planning, territory design, quota setting, capacity modeling, etc
  • Serve as trusted advisor to Startups Sales leadership, translating business strategy into executable planning frameworks
  • Establish and manage critical planning cadences that ensure alignment between strategic priorities and operational execution across the organization
  • Drive complex, cross-functional initiatives to increase scale and automation of AGS planning processes, streamline processes, eliminate bottlenecks, and enhance planning experience for field teams

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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