Starts Coordinator

Hakes Brothers LCNM, LLC•Weslaco, TX

1d•Onsite

About The Position

The Starts Coordinator will provide primary administrative support to Construction departments. This role involves managing various tracking systems, coordinating with external entities like municipalities, preparing documentation for the construction team, and ensuring the smooth flow of information and materials. The position also requires data entry, report compilation, and participation in planning activities, serving as a key liaison within the department.

Requirements

High School diploma or GED
At least two years' Sales or Customer Service experience
Strong customer service orientation and ability to adapt/respond to different personality types
Strong emphasis on quality of service and follow up
Detail-oriented
Excellent time management
Excellent communication and listening skills
Critical thinking skills
Organized with attention to detail
Ability to create and follow processes
Proficiency with e-mail, spreadsheets, etc.
Self-starter

Responsibilities

Maintaining and managing the Pre-start Tracker including ordering Engineered Plans, Site Plans, PM Approval, Permit Submittal, Receiving Permits, construction loan requests, ratifying design addenda.
Working with various municipalities to coordinate permit submittals.
Coordinating with water meter installation.
Preparing start packets for the Construction team.
Ordering and distributing materials/supplies that support Construction and Construction offices.
Performing daily IHMS, Closing Tracker, Construction Tracker, and Sales Tracker updates.
Exhibiting a proficiency in the Sales and Construction processes.
Creating standard operating processes.
Compiling weekly/monthly/quarterly reports for the Office Manager.
Participating in long- and short-term planning for business goals and objectives.
Serving as a liaison to Construction Management and Superintendents.
Answering, screening, and forwarding incoming phone calls.
Overseeing mail deliveries, packages, and couriers.
Processing all new home contracts, documentation uploads, and data entry in IHMS.
Provide backup for the department by reviewing new home sales contracts for accuracy before submitting for ratification, reviewing spec home setups for accuracy, scheduling closing related appointments with buyers, completeness, and best selection practices.
Always look, dress and speak professionally.
Other duties as assigned.