Starter/Ranger

The Polo Club of Boca Raton•Boca Raton, FL

151d•Onsite

About The Position

The Starter/Ranger maximizes play on the golf course by checking in players at scheduled times, providing information needed to proceed to the tee, and observing openings in the schedule. The role monitors the courses under established policies and procedures and helps provide security for members and their guests. The position works outdoors and coordinates continuously by radio with Starters, the Golf Center, the Bag Room, GPS Operators, and Ranger staff. It reports to the First Assistant Senior Golf Professional and has no supervisory responsibilities. The position requires knowledge of golf and etiquette, effective English communication, the ability to analyze information and prepare reports, and the ability to follow written and verbal instructions. A high school diploma or GED and one to two years of related experience or training, or an equivalent combination, is required. Private country club experience is preferred. A valid driver license is required. The role is part-time and based at The Polo Club of Boca Raton in Boca Raton, Florida.

Requirements

Knowledge of the game of golf and golf etiquette.
Ability to work outdoors and stand for long periods.
Ability to analyze data and prepare reports.
Ability to communicate verbally and in writing in English, understand and carry out verbal and written instructions in English, and read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of members or employees.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to instructions and deal with problems involving several concrete variables in standardized situations.
Ability to interact professionally and maintain effective working relationships with superiors, coworkers, and members.
Ability to multitask and work in a fast-paced environment.
High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Valid driver license.
Ability to occasionally lift or move up to 50 pounds; meet the described vision and hearing demands, including using a surveillance earpiece headset connected to a radio; and perform the listed sitting, hand-use, reaching, speaking, hearing, standing, walking, climbing, and balancing tasks.
Ability to write color-coded details, identify red flags while observing golfers at varying distances, and identify approaching golf carts from different directions.

Nice To Haves

Private country club experience.

Responsibilities

Greet and check in members and guests, confirm tee times, provide pace-of-play information, and direct players to the appropriate tee at the appropriate time.
Mark tee sheets after checking in players; record first-nine and eighteen-hole turn times; maintain turn times for all groups; and reconcile play, tee sheets, and schedule changes throughout the day.
Record fleet cart numbers and relay them to the GPS Operator; coordinate with the GPS Operator and Rangers regarding the pace of lead groups.
Report open times to the Golf Center and ensure the group in the on-deck circle is ready to play.
Record changes to tee sheets and coordinate those changes with the Golf Center and Ranger.
Maintain the beverage station and comfort stations, including appropriate levels of ice, cups, and lids; promptly report comfort station or trash problems.
Monitor the driving range for dress code violations and enforce policies and procedures.
Follow established starting-time procedures and coordinate activities with Starters on other shifts.
Post course conditions, monitor and guide Ranger staff, and check daily course conditions.
Assist in drafting Infraction Reports and complete applicable checklists, daily tracking reports, and shift checklists.
Maintain First Aid kits for the Starter’s tent and Ranger staff.
Assist the Golf Center as needed and administer established education training programs.
Mark red hazard lines and white out-of-bounds lines as scheduled and ensure stakes remain upright and maintained.
Monitor course care and assist with upkeep; ensure emergency phones are in proper working order.
Maintain constant radio communication with Starters, the Golf Center, the Bag Room, and GPS Operators.
Communicate courteously and professionally with members, coworkers, management, and the general public; follow workplace regulations, policies, procedures, and instructions; and maintain a professional demeanor.
Perform other duties as assigned by the First Assistant Senior Golf Professional.