Starbucks Supervisor - Loews Hotels Universal Orlando

Loews Hotels•Orlando, FL

2d•Onsite

About The Position

Supervises and coordinates all restaurant activities in accordance with Loews Hotels standards. Assists all managers in the Restaurants with supervising the restaurant/outlet to include; planning, organizing, directing and coordinating all restaurant activities to ensure efficient operation of department. Assists with training and scheduling of team members, monitors the host/hostess stand and service delivers to ensure proper service to guest.

Requirements

Experience working in food service and quick serve operations required
Ability to communicate effectively in English verbally and written with team members, leaders and guests required
Must be able to work a flexible schedule, nights, weekends and holidays as required

Nice To Haves

One to three years of Starbucks/lead or comparable Coffee House experience preferred
Proven experience working in high-volume Food and Beverage operations preferred
Strong organizational skills
Excellent guest service skills

Responsibilities

Performs departmental opening and closing duties
Monitors and supervises department staff
Assists with the scheduling of restaurant staff according to established guidelines and forecasted needs
Represents the Restaurant Manager in his/her absence
Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift
Inspects all equipment prior to, during and at end of shift, reports any needed repairs to supervisor
Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with Loews Hotels standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with Loews Hotels standards, policies and rules
Recycles whenever possible
Remains current with Loews Hotels information and changes
Complies with Loews Hotels uniform and grooming guidelines
Other duties as assigned