Starbucks Manager

IHG•San Diego, CA

5d•$75,000 - $80,000•Onsite

About The Position

Our guests’ memorable experiences must start somewhere. So why not with you? We’re looking for a new Starbucks Store Manager to ensure quality service and standards are maintained and to deliver a memorable guest experience. Always following government regulations concerning health, safety, or other requirements.

Requirements

Some college and/or advanced training in food and beverage management.
2 years of related experience, including supervisory experience, or an equivalent combination of education and experience.
Starbucks store leadership experience strongly preferred.

Responsibilities

Manage everyday activity, plan, and assign work ensuring you always have the right staffing numbers.
Ensure Starbucks brand standards are adhered to.
Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues.
Train colleagues to make sure they deliver with compliance and to the standards we expect.
Recommend or initiate any HR elated actions where needed.
Make sure all food and beverage equipment is in operational condition and regularly cleaned.
Make sure store is clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.
Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste.
Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
Other ad-hoc duties - unexpected moments when we must pull together to get a task done.
Monitor budget and control expenses with a focus on food, beverage, and labor costs.
Make sure credit and financial transactions are handled in a secure manner.