Starbucks Manager

Lin's Market (Associated Food Stores, Inc)•Richfield, KS

3d•$20 - $22•Onsite

About The Position

Starbucks Managers are responsible for leading the department, ensuring team members provide exceptional guest service, while achieving sales and profit margin goals. This includes ensuring guest satisfaction, driving production standards and sales, building sales skills, meeting budgets, ordering, scheduling, product knowledge, safety, and cleanliness of the department. Effective managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting guest service standards. They must demonstrate knowledge of the department’s purpose and goals and have the skills to help team members achieve those goals.

Requirements

Minimum 18 years of age
A current and valid Food Safety Manager Certificate
1-year experience in a coffee bar setting
Experience as a barista, barista trainer, and Assistant Coffee Bar Manager
Possess knowledge of related products along with a willingness to learn
Working knowledge of sales, gross profit margin, and labor scheduling
Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Strong problem-solving and organizational skills
Ability to lead and develop others
Ability to handle multiple projects and tasks with high attention to detail
Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business

Nice To Haves

Knowledge of retail environment a plus

Responsibilities

Train, coach, and observe team members in serving guests.
Be an example to the team through your own ability to provide exceptional service.
Have a strong working knowledge of department equipment with the ability to teach team and others all fundamental operations of equipment, and franchise-specific training and standards.
Implement the marketing strategy, cross-merchandising, and sales programs throughout the department.
Resolve guest and team complaints in a timely and satisfactory manner.
Lead team members to accomplish store and department goals.
Manage sales, gross profit margin, labor scheduling, and department standards.
Be proficient in all store technology (ordering, POS system, etc.).
Work on special projects, tasks, and assignments as directed or requested.