Stand Lead - Lumen Field

Compass Group•Seattle, WA

2d•$25 - $26•Onsite

About The Position

Become a part of the Levy team at Lumen Field, home of the Seattle Seahawks, Seattle Sounders FC, OL Reign, and world-class concerts and events. As a Stand Lead, you will be responsible for coordinating the workforce in your assigned location to provide exceptional service to guests while enforcing all company policies related to food and beverage services.

Requirements

Previous experience in supervisory or lead roles required
Ability to stand and walk for long periods of time while engaging with guests
Able to communicate effectively with teammates, supervisors, and guests
Capable of lifting products and equipment up to 50 pounds
Ability to react professionally and calmly in emergency situations
Ability to complete digital onboarding materials and electronic employment verification
Possess valid Washington State Food Handlers Permit and Washington State Class 12 MAST Permit
Must be at least 21 years of age

Responsibilities

Ensure all steps of service are completed and follow up to ensure exceptional service.
Manage operations of assigned concession stand while assisting team members
Train stand workers, ensuring they understand stand operations, product knowledge, and customer service expectations
Knowledge of packaging, presentation, and pricing of all menu items at assigned location
Present product and merchandise appropriately for the assigned location
Assist in inventory and product management at the assigned location
Record inventory for concessions locations in a timely manner before, during, and after events
Maintain a well-kept service area by following company and state sanitation practices
Communicate with supervisors and managers any guest issues that occur
Ensure the POS system is functioning properly and correct any problems when needed
Perform other duties as assigned