Concessions Supervisor - Lumen Field

Compass Group • Seattle, WA

2d • $27 - $28 • Onsite

About The Position

Become a part of the Levy team at Lumen Field, home of the Seattle Seahawks, Seattle Sounders FC, OL Reign, and world-class concerts and events. As a Concessions Supervisor, you are responsible for directing and responding to guest needs across multiple stands during an event. You will also oversee the set-up and breakdown of the event once it ends.

Requirements

• Previous experience in supervisory or lead roles required
• Ability to stand and walk for long periods of time while engaging with guests
• Skilled in communicating with teammates, managers, and guests
• Capable of lifting products and equipment up to 50 pounds
• Ability to react professionally and calmly in emergency situations
• Ability to complete digital onboarding materials and electronic employment verification
• Possess valid Washington State Food Handlers Permit and Washington State Class 12 MAST Permit
• Must be at least 21 years of age

Responsibilities

• Establish connections with guests while understanding suggestive and upselling techniques
• Provide attentive service to guests, ensuring comfort and support from initial contact through the duration of the event
• Help resolve guest complaints/feedback, following up to make sure their needs are met
• Comprehend all event paperwork and reports
• Maintain knowledge of all menu offerings and location presentation guidelines
• Conduct post event inventory checks and restock if needed
• Create, modify, and close sales checks in point of sale
• Complete all event set-up and breakdown responsibilities within timelines provided
• Knowledge of all menu offerings and location presentation guidelines
• Follows responsible alcohol service policies
• Supervise staff check-ins and breakdowns for the assigned zone
• Ensure all food and beverages are appropriately displayed in concession stands throughout the event
• Maintain service areas, adhering to company and state food handling and sanitation procedures
• Help resolve issues at or around assigned zone

Benefits

• Free Parking
• Staff meal provided each shift
• Pro Shop employee discount
• Free Meals
• Free Parking
• Merch Discount
• Employee Assistance Program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed