Staging Center Technician

Atos•Remote Home, OR

1d•$54,386 - $90,000•Onsite

About The Position

The Staging Center Technician is responsible for receiving, preparing, configuring, testing, tracking, and shipping IT equipment and technology assets to support customer deployments and service operations. This role ensures devices are accurately staged, imaged, inventoried, packaged, and documented according to company standards while maintaining a secure and organized staging environment. The technician works closely with field support teams, project managers, asset management teams, and logistics personnel to ensure technology deployments are delivered on time and meet quality requirements.

Requirements

Associate degree in Information Technology, Computer Science, or related field preferred.
Equivalent technical training and experience may be considered.
1-3 years of experience in IT support, asset management, deployment services, or warehouse technology operations.
Experience configuring and deploying Cisco network equipment.
Experience with inventory tracking systems and asset management processes.
Basic networking knowledge (TCP/IP, Wi-Fi, LAN connectivity).
Hardware installation and troubleshooting.
Asset management and inventory control systems.
Knowledge of ticketing systems such as ServiceNow.

Nice To Haves

CompTIA A+ certification.
Experience with ServiceNow, Autopilot, SCCM, or similar endpoint management solutions.
Knowledge of barcode scanning and inventory technologies.
Experience supporting large-scale deployment or refresh projects.
Attention to detail and accuracy.
Strong organizational skills.
Customer service mindset.
Ability to manage multiple priorities.
Problem-solving and troubleshooting skills.
Effective verbal and written communication.
Team collaboration and accountability.

Responsibilities

Configure, image, and stage network devices, servers and peripheral equipment.
Install operating systems, software applications, security tools, and required updates.
Validate hardware and software functionality prior to deployment.
Perform system testing and quality assurance checks to ensure deployment readiness.
Apply asset tags, labels, and customer-specific configurations.
Receive, inspect, and inventory incoming equipment shipments.
Maintain accurate asset records within inventory management systems.
Track asset movement from receipt through deployment and return.
Conduct regular inventory audits and reconcile discrepancies.
Support equipment lifecycle activities including refresh, redeployment, and disposal.
Prepare deployment kits and shipment packages according to project requirements.
Coordinate shipping, receiving, and return logistics activities.
Ensure equipment is packaged securely to prevent damage during transit.
Verify shipping documentation and maintain chain-of-custody records.
Troubleshoot hardware, software, and imaging issues encountered during staging.
Escalate unresolved technical issues to appropriate support teams.
Assist field technicians with deployment readiness and technical questions.
Support technology refresh and rollout initiatives.
Follow documented staging procedures, work instructions, and security requirements.
Ensure compliance with customer contracts, asset management policies, and data protection standards.
Identify opportunities for process improvement and operational efficiency.
Maintain staging center organization, cleanliness, and safety standards.