CPAS Staffing Operations Coordinator

UT Southwestern Medical Center • Dallas, TX

2d • Onsite

About The Position

Works under moderate supervision to provide complex operational support in the hiring process of interview, candidate selection, and new hire onboarding on behalf of Ambulatory Operations Centralized Services - Patient Access contact centers.

Requirements

• Bachelor's Degree in business administration or related field or equivalent
• 3 years of experience in patient care setting and/or human resources administration
• May consider years of experience in lieu of education.

Responsibilities

• Maintains dedicated relationship with UTSW Human Resources Talent Acquisition Partner to ensure smooth communication and program success.
• Reviews all incoming applicants to determine appropriate next steps for each candidate in both technical and personal attributes.
• Conducts initial phone screening to determine interest and best fit; schedule subsequential interviews on behalf of Patient Access Leadership.
• Participates in candidate interviews to make recommendations to hire, including in person, virtual, and hiring fair models.
• Understands the unique needs of each team and workflow to optimize new hire placement.
• Completes all necessary steps for UTSW Position Control Process to optimize budgeted positions and minimize any lag in the recruitment process.
• Maintains good knowledge of UTSW hiring practices and policies.
• Conducts all new hire communications prior to their first day to ensure successful onboarding logistics.
• Coordinates and schedules new hire training, as well as requests to appropriate system access, tools and resources.
• Acts as the new hire liaison for the initial 2 weeks of hire to confirm that the employee training schedule, equipment, securities, and reporting structure are aimed for success.
• Skillfully uses a high level of emotional intelligence in order to determine candidate success.
• Maintains high level of customer service to all internal and external customers.
• Provides leadership and guidance to onboarding staff, fostering an atmosphere of collaboration.
• Collaborates with internal peer stakeholders, such as CSA Career Development Program and Ambulatory Training Teams, to ensure success for candidate onboarding to UTSW operations.
• Collaborates with Ambulatory Operations and other Departments on strategic projects.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level