Staffing Coordinator - Full Time

Symphony Maple CrestBelvidere, IL
Onsite

About The Position

We are seeking a highly organized, dependable, and detail-oriented professional to join our team as a Staffing Coordinator / Medical Records Coordinator. This position plays a vital role in ensuring adequate staffing coverage while maintaining accurate resident medical records and supporting daily administrative operations.

Requirements

  • High School Diploma or GED required.
  • Strong organizational, multitasking, and time-management skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and other computer applications.
  • Ability to work independently while also functioning effectively as part of a team.

Nice To Haves

  • Previous experience with healthcare staffing and scheduling preferred.
  • Prior medical records experience in a healthcare setting preferred.
  • Experience in long-term care or skilled nursing preferred.

Responsibilities

  • Collaborate with the Director of Nursing to develop and maintain nursing schedules.
  • Coordinate CNA and nursing staffing to ensure appropriate coverage in accordance with facility needs.
  • Manage call-ins, schedule changes, and staffing replacements.
  • Maintain staffing records and reports as required.
  • Maintain accurate, complete, and up-to-date resident medical records.
  • Ensure compliance with facility policies and regulatory requirements related to medical record management.
  • Process admissions, discharges, and record requests as needed.
  • Assist with chart audits and record organization.
  • Answer incoming telephone calls and direct inquiries appropriately.
  • Assist residents, families, and visitors in a professional and courteous manner.
  • Provide clerical support to nursing and administrative departments as needed.

Benefits

  • Competitive compensation
  • Paid time off
  • Health, dental, and vision insurance (if applicable)
  • Retirement plan options (if applicable)
  • Supportive team environment
  • Opportunity to make a positive impact on resident care
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