Staffing Coordinator- Northwest Community Hospital - Evening
About The Position
The Staffing Coordinator is responsible for assessing and changing daily schedules as needed. This role facilitates the maintenance of complete schedules and resolves daily staffing challenges through the use of advanced scheduling software. The coordinator is responsible for tracking and updating employee demographics including skills, certifications, point of care testing (POCT) and departmental data associated with staffing. They also provide accurate record keeping of employees’ actual hours worked to assist with appropriate payment to employees. The position involves assessing immediate and projected staffing needs and assigning appropriate and available staffing resources for departments, based on budgeted workload statistics and coverage count reports in conjunction with current and planned patient census. The role interfaces with unit leadership and Clinical Care Coordinators to maintain awareness of staffing level issues to proactively adjust scheduling to changing volumes within schedule deadlines. The Staffing Coordinator maintains updated real-time information in the advanced scheduling system to allow for efficient scheduling of personnel. They facilitate schedule balancing by job, FTE status and shift, receive call-offs and review self-scheduling shift requests, and input and edit schedule changes, swaps, PTP requests, leave of absences and other changes which affect employee availability including exception sheet edits for each assigned department and within scheduling deadlines. The role also enters and updates certifications and licensure information into the advanced scheduling system, records orientation schedules, new employee availability and transfers, and assists units with upcoming employee licensure and certification renewal timing updates. They create all new hire schedules and holiday staffing schedules for all departments. The Staffing Coordinator responds to questions from units and staff regarding scheduling issues, employee demographics, skills, certifications, licensure and scheduling system functionality, escalating issues to the Administrative Director of Behavioral Health as appropriate. The role adheres to all Northwest Community Hospital standards, policies and procedures.
Requirements
- High School Diploma
- Minimum of one year of scheduling experience in an automated call-center environment required
Nice To Haves
- Previous healthcare staffing experience preferred.
Responsibilities
- Assessing and changing daily schedules as needed.
- Facilitating maintenance of complete schedules and resolving daily staffing challenges through the use of advanced scheduling software.
- Tracking and updating employee demographics including skills, certifications, point of care testing (POCT) and departmental data associated with staffing.
- Providing accurate record keeping of employees’ actual hours worked to assist with appropriate payment to employees.
- Assessing immediate and projected staffing needs and assignment of appropriate and available staffing resources for departments, based on budgeted workload statistics and coverage count reports in conjunction with current and planned patient census.
- Interfacing with unit leadership and Clinical Care Coordinators to maintain awareness of staffing level issues to proactively adjust scheduling to changing volumes within schedule deadlines.
- Maintaining updated real-time information in the advanced scheduling system to allow for efficient scheduling of personnel.
- Facilitating schedule balancing by job, FTE status and shift.
- Receiving call-offs and reviewing self-scheduling shift requests.
- Inputting and editing schedule changes, swaps, PTP requests, leave of absences and other changes which affect employee availability including exception sheet edits for each assigned department and within scheduling deadlines.
- Entering and updating certifications and licensure information into the advanced scheduling system.
- Recording orientation schedules, new employee availability and transfers.
- Assisting units with upcoming employee licensure and certification renewal timing updates, as requested.
- Creating all new hire schedules and holiday staffing schedules for all departments.
- Responding to questions from units and staff regarding scheduling issues, employee demographics, skills, certifications, licensure and scheduling system functionality, escalating issues to Administrative Director of Behavioral Health as appropriate.
- Adhering to all Northwest Community Hospital standards, policies and procedures.
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
- Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
