Staffing Associate, per diem - day/evening shifts
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Winchester Hospital is a 5x Magnet designated, Top 10 Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As a Staffing Associate at Winchester Hospital, you will be responsible (but not limited to) for monitoring scheduled staff against patient census throughout shift, checking/answering the call-in line to receive and communicate absences and offers to work where necessary, and calling staff to either cancel or place on recall when patient needs indicate excess scheduled staff, with approval from the nursing supervisor. You will also contact staff to ask them to adjust their schedule and/or take an open shift to meet staffing needs, and communicate the need to float staff from one area to another based on patient care and staffing needs. This role collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs, and communicates staffing changes with units. You will communicate with the charge nurse on each shift regarding the staffing plan for the next shift, and assign and post notice of float staff assignments each shift taking into account individual employee’s skill set and competencies and continuity of care issues. Additionally, you will enter time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration.
Requirements
- High School Diploma or equivalent
- Excellent customer service experience
- Ability to problem-solve to determine creative solutions and options.
- Knowledge of basic medical terminology
- Strong computer skills, including sending emails.
- Must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.
Nice To Haves
- Post High School course work or degree
- Healthcare experience, clinical or administrative, preferably in a hospital
- Experience scheduling staff
- Knowledge of Excel
Responsibilities
- Monitors scheduled staff against patient census throughout shift.
- Checks/answers call-in line to receive and communicate absences and offers to work where necessary.
- When patient needs indicate excess scheduled staff, and with approval from nursing supervisor, calls staff to either cancel or place on recall.
- When patient needs indicate, contacts staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs.
- Contact units to communicate need to float staff from one area to another based on patient care and staffing needs.
- Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs.
- Communicates staffing changes with units.
- Communicates with the charge nurse on each shift regarding the staffing plan for the next shift.
- Assigns and posts notice of float staff assignments each shift taking into account individual employee’s skill set and competencies and continuity of care issues.
- Enters time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration.
Benefits
- Pay Range: $20.00 - $27.46
- Influenza (flu) vaccination required as a condition of employment.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
