Staffing Assistant-Nursing

American Addiction Centers

4d•$22 - $33•Onsite

About The Position

This is a part-time Staffing Assistant-Nursing role with Advocate Christ Medical Center, requiring 24 hours per week. The schedule involves working 7 AM to 7 PM shifts, including every third weekend and holiday requirements. The role is responsible for coordinating staffing needs throughout the hospital, assisting in the discharge lobby when needed, and overseeing the expiration department. This position requires strong organizational skills, computer proficiency, and excellent customer relations and conflict resolution skills. The environment is a clerical office setting with high stress due to staffing pressures and deadlines. Cross-training within the Nursing Office is also required.

Requirements

High school education or equivalent.
One year experience in a nursing staffing office or similar setting.
Experience with scheduling supplemental staff required.
Strong organizational skills required.
1 year of Computer experience.
Must indicate enthusiasm for computer operations.
Good communication skills.
Excellent customer relations skills.
Effective conflict resolution skills.
Proficient in computer/keyboard skills.

Nice To Haves

College degree preferred.
Experience with AdvocateWorks preferred.

Responsibilities

Coordinates allocation of staffing to meet the hospital’s staffing needs under the direction of the Mgr Central Staffing Office and in collaboration with Administrative Supervisors.
Maintains all aspects of Clinical Resource Unit (“CRU”) nurse, PCIA, Care Companion and Agency nurse scheduling, assignment, including securing shift availability to meet the needs of the units.
Works directly with the CRU Associate to obtain shift availability for future shifts and unanticipated last minute shift coverage. Works to recruit CRU staffing to cover absences due to FMLA, vacancy, termination.
Assures that all CRU available shifts as well as unit based personnel offering extra shifts outside their home unit are promptly input into AdvocateWorks accurately.
Promptly receives and follows through on staffing requests and notifications received in person, by phone or those sent electronically to the Nursing Resource Office (NRO) through the generic NRO email address. The information received is thoroughly documented and accurately processed. Maintains accurate, timely documentation of staffing assignments, changes, call-ins, and other duties as assigned. Responds promptly to the requests to fill. Assigns the available staff to meet the unit needs.
Promptly receives and records all call-ins into AdvocateWorks and immediately works to provide staffing coverage from the CRU under the direction of the Mgr Central Staffing Office or the Administrative Supervisor on the off-shifts and weekend shifts. The Staffing Assistant assures that the Associate’s home unit has been notified.
Assists with the maintenance of payroll records for the NRO office, develops and distributes time reports to Managers from AdvocateWorks documenting tardies, call offs, overtime and assignment of their unit personnel.
Responsible for all aspects of outside Agency nurse scheduling/staffing/sign-in/ credential verification/evaluation per IDPH, CMS and DNV standards. Orientation and documentation of new Agency personnel.
Provides staffing data as requested by Nurse Managers. Partners with the Emergency Department and Unit Managers to provide Care Companions for appropriate patients.
Maintains current credential files for all CRU personnel and outside agency nurses, including but not limited to (as appropriate) up to date Illinois Nursing practice license, CPR, orientation checklists, skills checklists, and evaluation forms. Record daily Agency nurse evaluations. Refers issues related to policy and standards to the Mgr Central Staffing Office and clinical or safety issues are referred to the Director or designee.
Receives Care Companion employee availability.
Creates and maintains monthly and daily schedules.
Participates in self-scheduling.
Responsible for the daily 24 hour coverage in the Staffing Office.
Accepts and documents PCIAs (Patient Care Information Associates) availability of extra shifts as Care Companions.
Documents call-ins and tardies for Nursing Resource Office and Care Companions on schedule.
Maintains accurate computerized Care Companion Confirmation Sheets.
Maintains Agency sign-in sheets.
Assists with Report Xpress as designated by Director.
Documentation provided to Department Managers regarding cancels, tardies, overtime and assignment of their unit personnel.
Enters schedule assignments of Care Companions, PCIAs and Agency personnel to the unit schedule in AdvocateWorks.
Answers telephone and refers calls to appropriate person or department, or takes messages.
Greets and directs visitors.
Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
Fax and copier machine troubleshooting.
Assists Care Companions and Agency personnel with computer programs.
Maintains supplies in the CRU.
Responsible for creation and distribution of the daily staffing report, sitter cases report to Director.
Other duties as assigned.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program