Staff UX/UI Designer

Robots and Pencils

11h

About The Position

We’re looking for a Staff UX/UI Designer to define design strategy and lead quality across major client engagements. This role is ideal for an experienced designer who can own end-to-end design for complex, multi-platform products, lead UX research strategy, and partner with leadership and clients to shape product direction. In this role, you will work as a key design leader on a cross-functional team, owning design system architecture, driving research strategy, and mentoring designers at multiple levels. You’ll champion AI-powered design workflows, contribute to design operations, and help shape how the Experience team grows and works. At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate. Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.

Requirements

6+ years of professional UX/UI design experience with a strong product background
Expert Figma proficiency with design system architecture experience
Deep experience leading design systems at scale, including architecture, governance, and cross-team adoption
Deep UX research experience including research strategy, methodology selection, and translating insights into product direction
Experience defining design strategy for complex products or engagements
Experience presenting and influencing at the leadership and client level
Track record of mentoring designers and lifting team craft
Strong experience with AI-assisted design tools and leading their adoption within a team (e.g., Figma AI, Claude)
Experience facilitating workshops, design sprints, and collaborative sessions with clients and cross-functional teams

Nice To Haves

Service design experience
design ops leadership
multi-platform design depth

Responsibilities

Define design strategy and direction for major engagements, leading end-to-end design across complex, multi-platform products
Own design system architecture and governance, ensuring consistency, scalability, and flexibility across products and teams
Lead UX research strategy — selecting methodologies, embedding research into the delivery process, and ensuring insights influence product direction
Champion AI-powered design workflows and lead their adoption on engagements, driving efficiency and creative quality (e.g., Figma AI, Claude)
Drive design operations and process improvements that improve how the Experience team delivers and collaborates
Lead internal initiatives including marketing, business development, and the evolution of the design practice
Partner with leadership and clients on design direction, serving as a senior design voice at the engagement level
Collaborate closely with engineers, strategists, and delivery leads to align design decisions with technical and business realities
Lead workshops, design sprints, and collaborative sessions with clients and cross-functional teams
Mentor junior and mid-level designers, helping them grow their craft, confidence, and professional practice
Establish design quality standards and critique culture that lift the team’s collective craft
Make design decisions with thoughtful consideration of tradeoffs across usability, business goals, and technical constraints