Staff Therapist (Physical Therapist or Occupational Therapist)- FULL TIME

Reborn Pelvic Health & Wellness, LLC•Lehi, UT

100d•Onsite

About The Position

Reborn Pelvic Health & Wellness is seeking a Staff Physical Therapist or Occupational Therapist for a full-time position. This role is based in an outpatient women's, men's, and pediatric pelvic health clinic. The Staff Therapist will be responsible for delivering exceptional patient care, achieving high schedule efficiency, and contributing to marketing and outreach efforts. The position requires a compassionate individual with strong clinical skills and a passion for pelvic health. The role involves daily patient care, documentation, performance tracking, and participation in various meetings and planning sessions.

Requirements

Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)
Current state Physical Therapist or PTA license
0+ years of clinical experience as a provider
Significant interest and passion around healthcare in pelvic health
Current BLS Certification
English-speaking preferred
Proven financial planning and management skills
Knowledge of legal, medical, and accreditation compliance
Strong organizational and delegation skills
Compassionate, excellent at clinical duties, and patient care
Able to lift 50 lbs, assist patients, and meet published physical demand norms

Nice To Haves

Scorecard metrics for WOM referrals and Google reviews greater than 5 per month each (for 1.0 FTE status)
Graduation rate greater than 60%
1 Marketing Event/Workshop per quarter
2 Blog posts per year

Responsibilities

Deliver a WOW experience to patients and strive to exceed expectations.
Ensure proper rehabilitation techniques are utilized.
Create and evaluate the effectiveness of departmental programs.
Maintain excellent standards of physical therapy.
Track and monitor KPIs weekly, monthly, and quarterly.
Achieve >86% clinic efficiency and other departmental benchmarks.
Submit agendas, scorecards, and patient reporting consistently.
Communicate and plan effectively, submitting weekly agendas and active patient reports.
Attend and participate in All Hands and Mentorship Meetings, Quarterly Planning Meeting, and Annual Planning Meeting.
Build and retain professional physician/birthworker relationships, aiming for 25 referrals.
Coordinate with the Office Manager to ensure Active Patient Reporting and Wellness Checks are performed.
Engage physicians in external primary relationship-building interactions.
Participate with internal practice building opportunities, including social media posts, Google reviews, Net Promoter Scores, short clinic videos, and reactivation campaigns.
Ensure full compliance with state/federal regulations, medical standards, and accreditation.
Perform daily patient care and documentation.
Push issues to the Agenda or alert the director/owner as needed.
Complete daily tasks and keep energy levels high.
Hit 100% Schedule Efficiency Goal weekly.
Hit 90% Arrival Rate Goal weekly.
Hit greater than 95% Notes Submitted less than 24 hours weekly.
Hit greater than 85% Clinic Efficiency weekly.
Attend All Hands Meeting weekly.
Submit Issues or To-Dos on the Agenda weekly.
Coordinate Case Management with Providers weekly.
Monitor Clinical Supply Inventory weekly.
Monitor NPS Scores and Reviews weekly.
Perform 1-to-1 Meetings with Direct Supervisor monthly.
Discuss Core Value Issues monthly.
Discuss Productivity Issues monthly.
Attend Quarterly Planning Meetings.
Review if Annual Planning Goals are being met quarterly.
Update on Clinic Care and Potential Issues quarterly.
Improve the customer experience quarterly.
Update any Policy or Procedures quarterly.
Review Practice 25 Referral Tracker quarterly.
Participate in Bi-Annual Staff Satisfaction Surveys.
Participate in Staff performance reviews bi-annually.
Attend Annual Planning Meeting.
Review the Previous Year annually.
Set New Goals for Next Year annually.
Review Vision, Mission, Core Values, and Staff annually.
Review progress and set new goals annually.
Revisit mission, vision, and values annually.