Staff, Technology Operations

Walmart•San Bruno, CA

16h•Onsite

About The Position

This position is for a Staff member in Technology Operations, focusing on various aspects of program and financial management within a large organization. The role requires expertise in financial management tools, budgeting, program estimation, monitoring, and control. Key responsibilities include defining and implementing large-scale organizational programs, managing project schedules and costs, identifying risks, and ensuring program health. The individual will also be involved in business operations, stakeholder communication, and leveraging technology insights to influence decision-making. Furthermore, the role emphasizes leadership in driving business plans, providing supervision and development opportunities for associates, promoting company values, and ensuring business needs are met while fostering an inclusive and ethical work environment. The position plays a crucial role in shaping the future of retail and improving millions of lives.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Create, manage, and monitor Program budget
Provide estimation budgeting inputs to Business cases, Annual Operating Plan (AOPs), Long Range Plan (LRPs)
Monitor delivery schedules and cost expenditure for the program
Project the ROI of future programs
Assess and identify the resources required for successful completion of the project of small to medium complexity
Identify potential risks for successful completion of the project
Monitor and evaluate the progress of the projects against approved milestones and timelines
Lead cross functional and/or pillar coordination meetings to review schedule progress, health issues/risks, and key dependencies of the projects
Take appropriate measures when required to bring program health on track in case of adversity
Cater to key stakeholders and their priorities
Participate in business task to get things done in own unit or area
Communicate key considerations for business decision making process
Comment on the organization's business model and financial goals
Cite examples of types of information needed to make sound business decisions
Understand business requirements and priorities to define an integrated plan for implementation of large-scale organizational program (10 vertical tracks)
Define the charter, statement of work, module owners, and performance measurement baselines for all modules within the program
Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units/functions
Communicate articulately and concisely in stakeholder meetings involving multiple teams
Convey complex information and address ambiguity for robust technology development
Build productive collaborative relationships with stakeholders
Influence team and stakeholders to take meaningful action with sound recommendations
Independently prepare clear, concise, logically structured, and meaningful reports/material based on facts
Seek and provide constructive feedback, anticipate needs/questions, respond appropriately
Develop, evaluate, and implement proposed scenarios for projects and initiatives
Provide Tech insights to influence stakeholder decision making
Translate business unit/domain requirements into strategies, initiatives, and projects and aligns them to business strategy and objectives and drives the execution of deliverables
Demonstrate practical knowledge of multiple business units/organizations
Build and articulate the business case and return on investment and delivers work that has demonstrable value
Challenge technology assumptions on topics related to one's domain of expertise
Develop new organization-wide processes and ways of working related to one's domain of expertise
Teach and guide others on best practices
Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning
Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement and promoting a belonging mindset in the workplace
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost-effectiveness and participating in and supporting community outreach events
Demonstrates and encourages respect for all, builds a high-performing team, seeks and embraces differences in people, cultures, ideas and experiences, creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform, drives a positive associate and customer/member experience for all, identifies, attracts and retains the best team members
Creates a discipline and focus around developing talent through feedback, coaching, mentoring and developmental opportunities, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer/member and company and regularly recognizes others' contributions and accomplishments
Builds strong and trusting relationships with team members and business partners, works collaboratively and cross-functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate, influence and inspire commitment and action
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values and leads by example to foster our culture, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
Follows the law, our code of conduct and company policies and sets expectations for others to do the same, promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation, listens to concerns raised by associates, takes action and encourages others to do the same, holds self and others accountable for achieving results in a way that is consistent with our values
Acts as an altruistic servant leader and is consistently humble, self-aware, honest and transparent
Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members
Adopts a holistic perspective that considers data analytics, customer/member insights and different parts of the business when making plans and shaping the team’s strategy
Consistently raises the bar and seeks to improve, demonstrates curiosity and a growth mindset, seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation and learning from mistakes and intelligent risk-taking and exhibits resilience in the face of setbacks
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

Benefits

Competitive pay
Performance-based bonus awards
Health benefits: medical, vision and dental coverage
Financial benefits: 401(k), stock purchase and company-paid life insurance
Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes (amount depends on job classification and length of employment, meets or exceeds the requirements of paid sick leave laws, where applicable)
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
Stock (additional compensation for certain positions)