Staff, Technology Operations - QSR Launch & Execution
About The Position
Position Summary... What you'll do... The Senior Manager of QSR Launch & Execution will own the day-to-day execution of QSR pilots and expansions. This role is responsible for coordinating across operations, delivery, store teams, and partners to ensure QSR launches are operationally ready, executed smoothly, and supported through early stabilization. Scope & Responsibilities Lead end-to-end execution for QSR launches, coordinating across store operations, delivery, product, tech, and partner teams Serve as the operational point person during pilots and expansions, managing readiness, timelines, and dependencies Ensure launch readiness, including store processes, delivery workflows, partner coordination, and training alignment Act as the escalation owner for launch-related issues, driving rapid resolution to protect customer experience Support early post-launch stabilization, monitoring performance and working with functional teams to address gaps Partner with the Director of Operations & Fulfillment to translate launch learnings into improvements to SOPs and playbooks Impact on the Business Enables on-time, low-friction QSR launches across markets and partners Reduces operational risk during pilots and early expansions Improves cross-functional execution by providing a single accountable launch owner Protects customer experience during the most fragile phases of QSR growth Accelerates learning by feeding real-world execution insights back into the operating model At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ
Requirements
- Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
- Option 2: 6 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
- We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead end-to-end execution for QSR launches, coordinating across store operations, delivery, product, tech, and partner teams
- Serve as the operational point person during pilots and expansions, managing readiness, timelines, and dependencies
- Ensure launch readiness, including store processes, delivery workflows, partner coordination, and training alignment
- Act as the escalation owner for launch-related issues, driving rapid resolution to protect customer experience
- Support early post-launch stabilization, monitoring performance and working with functional teams to address gaps
- Partner with the Director of Operations & Fulfillment to translate launch learnings into improvements to SOPs and playbooks
Benefits
- At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- The amount you receive depends on your job classification and length of employment.
- It will meet or exceed the requirements of paid sick leave laws, where applicable.
- For information about PTO, see https://one.walmart.com/notices.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
- Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
- Tuition, books, and fees are completely paid for by Walmart.
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
- Benefits are subject to change and may be subject to a specific plan or program terms.
- For information about benefits and eligibility, see One.Walmart.
- The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses.
- Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
