Staff Technical Program Manager, Enterprise AI
About The Position
Procore Technologies is seeking a Staff Technical Program Manager for its Enterprise AI Center of Excellence team. The role leads enterprise-wide AI programs and establishes operational frameworks to scale artificial intelligence across the organization. Working with Principal Product Managers, Architects, Enablement Managers, and cross-functional leaders in Security, Legal, Finance, and Product & Technology, the position translates enterprise AI strategy into delivered results. The role reports to the Senior Director, Technology Transformation & Enterprise AI and is based in the Austin, Texas office, with flexibility for remote candidates anywhere in the U.S.
Requirements
- At least 8 years of experience in technical program management, successfully delivering large-scale cross-functional programs in an enterprise environment.
- Experience designing, establishing, and scaling intake, governance, or service management operational frameworks.
- Demonstrated cross-functional leadership and collaboration with engineering, security, legal, compliance, and business unit stakeholders.
- Practical technical understanding and fluency with modern AI tools, architectures, and workflow tools such as Jira and Jira Service Management.
- Excellent organizational skills, proactive follow-through, and strong written communication skills to explain complex topics to varied audiences.
- Ability to navigate ambiguity and build structured operational frameworks where none currently exist.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.
Nice To Haves
- Background as a Technical Program Manager, Senior Program Manager, or IT Portfolio Manager in an enterprise technology, SaaS, or high-growth technology environment.
- Background as an Operations Lead, Governance Manager, or Service Management Lead focused on emerging technologies, enterprise architecture, or AI/ML initiatives.
- Experience managing cross-functional risk, compliance, and deployment pipelines for enterprise software or data/AI platforms.
Responsibilities
- Lead complex, enterprise-wide AI programs end-to-end, from strategic planning through operational adoption.
- Manage multi-team dependencies, risk frameworks, and program timelines across Enterprise IT, Security, Legal, and business units.
- Establish and lead the operational program cadence, including partner alignment sessions and executive-level monthly progress reporting.
- Own and optimize the enterprise AI intake and request-routing pipeline, capturing business value, technical requirements, and success metrics for new tools and connectors.
- Track requests throughout the software lifecycle, from intake and prioritization through incubation, scaling, and production adoption.
- Facilitate enterprise AI governance and review with Security, GRC, and Legal to support consistent evaluation and compliance standards.
- Manage the core enterprise backlog for AI use cases and connectors in alignment with product priorities, while maintaining transparent stakeholder communication.
- Design and implement scalable, repeatable operational processes, including intake forms, service level agreements, routing workflows, and program documentation.
Benefits
- The role may be eligible for equity compensation and/or bonus incentive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
